Performance Options won't show my GPU

[Jochen Maass]

I have a Mid 2011 27" Imac (6970m AMD) and when i go to Performance it won't show my current GPU, it's just blank... also at Advanced Settings OpenCL and Use Graphics Processor to Accelerate Compution is grayed.

What i tried: Reinstall OS, Reinstall Photoshop, nothing helps.

[daniels18680040]

Having the same exact problem. Was working a week ago and now all of a sudden it decided to not work. Help Please !!

[Jochen Maass]

What config do you have and what photoshop version are you using ?

[Guest · Accepted solution]

Hi

If you're using the most recent version of Photoshop 21.2, it's a known issue and Adobe are looking into it, reverting back to version 21.1.3 should resolve it

https://feedback.photoshop.com/photoshop_family/topics/bug-in-photoshop-version-21-2-not-detecting-o...

[Jochen Maass]

Thanks, at least i'm not alone. Hope they patch it soon... for now i'll try the older version and see if it fixes.

[Jochen Maass]

Installed 21.1.3 fixed it... but wiped my preferences (Actions for exemple) 😞

[SensationElle]

Had the same issue - everything was gone like I would have installed PS completely new - does not seem to be a rollback-option and obviousely wipes everything out when going back 8-/ Cost me 2 hours of work to re-install everything the way it was prior to the update. 

I don't want to try 21.2.1 that they released 4 hours ago - and there are several posts with new troubles so I stick with 21.1.3 for now until I get a new Graphic Card

[Guest]

Hi

Try updating to version 21.2.1, it has fixed the issue for me, GPU is now been detected

[davescm]

I wonder why it's not in the fixed list Ged:

https://helpx.adobe.com/uk/photoshop/kb/fixed-issues.html

Dave

[Guest]

Yeah I wondered that myself, I did a test on the prerelease last week and confirmed that it fixed the issue, I mentioned it here to Pete about it not been on the fix list, hopefully they'll update it.

https://community.adobe.com/t5/photoshop/photoshop-21-2-is-now-available/td-p/11211792

[Jochen Maass]

Nope, did not fix it for me. Reverting back to 21.1.3 again...

[Jochen Maass]

anyone tested  21.2.2 ? Did it fix the problem ?