photo shop scratch disk

New Here ,
Apr 30, 2021 Apr 30, 2021

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hi I have an issue photoshop says my scratch disks are full how do i empty them and where are they

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Enthusiast ,
Apr 30, 2021 Apr 30, 2021

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@Cheyanne88, You can find the location of your Scratch Disks here: on the top menu bar Edit>Prerferences>Scratch Disks.

2021-04-30 19_13_04-Preferences.png

 

Walter in Davie, FL

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Adobe Community Professional ,
Apr 30, 2021 Apr 30, 2021

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Hi @Cheyanne88 

 

Photoshop needs a free space on your HD that it uses as a "scratch disk". You need to free up more space or install an appropriate drive to be used as scratch disk. The amount of free space depends in part on how big your files are. See this help file:

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

 

How much unused space do you have on your hard drive?

 

~ Jane

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