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Photography Plan 20 GB NOT COMPATIBLE waste of monthly money!!!!

New Here ,
Oct 27, 2020

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Bought Photography plan 20 GB and cannot use it. It says not compatible in all of the apps that are included Ph, Lr, Br, Xd...etc..... What can I do? or how do I cancel my subscription

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Photography Plan 20 GB NOT COMPATIBLE waste of monthly money!!!!

New Here ,
Oct 27, 2020

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Bought Photography plan 20 GB and cannot use it. It says not compatible in all of the apps that are included Ph, Lr, Br, Xd...etc..... What can I do? or how do I cancel my subscription

TOPICS
Download and install

Views

34

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Oct 27, 2020 0
davescm LATEST
Adobe Community Professional ,
Oct 27, 2020

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What system are you installing it on ? Give the full details and version please.

Can you also clarify exactly what you subscribed to - XD is not included in the Photography plan.

 

You can cancel your subscription within your account, but you may need to contact Adobe support and explain why to avoid penalty payments as the Photography plan is a 12 month comittment.

 

Dave

 

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