Photohsop Tool bar and windows minimise close button not displayed

[shyam792]

I am unable to see the toolbar and the windows close, minimise buttons when I open photoshop. I use windows 10 and is updated to latest. Even photoshop is present with all the latest updates.

[AxelMatt]

Reset your Photoshop preferences to the default settings.

Preferences in Photoshop (adobe.com)

[shyam792]

Hi Axel,

Thank you for your quick response. I followed the steps but sadly the issue still persists

Here is the screenshot

[JJMack]

PS 22.3 seems to have some strange issues.  I edit in floating image windows and have experience a conditional where a Floating image window docked the display and could not be un-dock using menu>Window>arrange.  I had to quit Photoshop and restart Photoshop to get my document back into a floating window. I did not try closing and the reopen the document maybe the would have also solver the issue.

[shyam792]

Hi Mack,

I tried the floating arrangement, that still didn't resolve the issue.

Thanks!

[JJMack]

I was not suggesting to float image windows. Its my preferred way of editing images. All of a sudden an  image I was editing  in a floating window was docked to my display's  like it was in a full screen node. However, Photoshop Windows was over it and I could use its UI.  Tried all screen mode and arrange all in floating windows and zooming in and still the image was behaving like it was in Full screen mode.  I gave up and just exited Photoshop and restarted PS.  The are some very strange thing going on in PS 22.3. I woul suggest uinf PS 2020 version 21.2.6

[shyam792]

Hi Mack,

Tried to install older version of the photoshop but issue still continues. But thank you very much! yes indeed, it's trange with photoshop bugs.

[AxelMatt]

I would recommend a clean reinstallation.

• backup all personal data, like templates, presets etc.  
• uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
• then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
• clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
• restart your computer (don't skip this)
• reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
• if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
• use the desktop app to install your cc programs/trials
• restore your personal data.

[shyam792]

Hi Axel, 

I followed all the steps in order, including the restart before re-installing.

I still face this issue only with photoshop. Other apps run fine.

Thank you!

[AxelMatt]

At the moment I don't have any ideas what's the problem can be.

One thing you can still try is to create a new user account with admin rights in Windows and check it under the new account.

If this doesn't help you should contact the Adobe support: https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

You can also create a entry in Adobe's bug forum: Photoshop | Adobe Photoshop Family

It’s a direct line to communicate with Adobe employees of the engineering teams.

[JJMack]

Did  you try deleting all your user id appdata for PS 2020 and PS 2021 then start Photoshop.

Delete or rename folders:

"C:\Users\(Your User ID)\AppData\Roaming\Adobe\Adobe Photoshop 2020"

and

"C:\Users\(Your User ID)\AppData\Roaming\Adobe\Adobe Photoshop 2021"

User Application data is not deleted or rebuilt when you removet and reinstall Photoshop.