Photohsop Tool bar and windows minimise close button not displayed

New Here ,
Mar 14, 2021 Mar 14, 2021

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I am unable to see the toolbar and the windows close, minimise buttons when I open photoshop. I use windows 10 and is updated to latest. Even photoshop is present with all the latest updates.

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Bug, Problem or error, Windows

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Reset your Photoshop preferences to the default settings.

Preferences in Photoshop (adobe.com)

 

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New Here ,
Mar 14, 2021 Mar 14, 2021

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Hi Axel,

 

Thank you for your quick response. I followed the steps but sadly the issue still persists

 

Here is the screenshot

Meghashyam5FCF_0-1615739156210.png

 

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Most Valuable Participant ,
Mar 14, 2021 Mar 14, 2021

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PS 22.3 seems to have some strange issues.  I edit in floating image windows and have experience a conditional where a Floating image window docked the display and could not be un-dock using menu>Window>arrange.  I had to quit Photoshop and restart Photoshop to get my document back into a floating window. I did not try closing and the reopen the document maybe the would have also solver the issue.

JJMack

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New Here ,
Mar 15, 2021 Mar 15, 2021

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Hi Mack,

 

I tried the floating arrangement, that still didn't resolve the issue.

 

Thanks!

 

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Most Valuable Participant ,
Mar 15, 2021 Mar 15, 2021

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I was not suggesting to float image windows. Its my preferred way of editing images. All of a sudden an  image I was editing  in a floating window was docked to my display's  like it was in a full screen node. However, Photoshop Windows was over it and I could use its UI.  Tried all screen mode and arrange all in floating windows and zooming in and still the image was behaving like it was in Full screen mode.  I gave up and just exited Photoshop and restarted PS.  The are some very strange thing going on in PS 22.3. I woul suggest uinf PS 2020 version 21.2.6

JJMack

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Hi Mack,

 

Tried to install older version of the photoshop but issue still continues. But thank you very much! yes indeed, it's trange with photoshop bugs.

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Adobe Community Professional ,
Mar 16, 2021 Mar 16, 2021

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I would recommend a clean reinstallation.

 

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Hi Axel, 

 

I followed all the steps in order, including the restart before re-installing.

 

I still face this issue only with photoshop. Other apps run fine.

Thank you!

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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At the moment I don't have any ideas what's the problem can be.

One thing you can still try is to create a new user account with admin rights in Windows and check it under the new account.

 

If this doesn't help you should contact the Adobe support: https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

 

You can also create a entry in Adobe's bug forum: Photoshop | Adobe Photoshop Family

It’s a direct line to communicate with Adobe employees of the engineering teams.

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Most Valuable Participant ,
Mar 17, 2021 Mar 17, 2021

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Did  you try deleting all your user id appdata for PS 2020 and PS 2021 then start Photoshop.

 

Delete or rename folders:

"C:\Users\(Your User ID)\AppData\Roaming\Adobe\Adobe Photoshop 2020"

and

"C:\Users\(Your User ID)\AppData\Roaming\Adobe\Adobe Photoshop 2021"

 

User Application data is not deleted or rebuilt when you removet and reinstall Photoshop.

JJMack

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