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Photopshop 2020 mouse drawing straight lines

Community Beginner ,
Jun 12, 2020 Jun 12, 2020

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Hi all,

My Photoshop 2020 is messed up. When I use the lasso, pen or whatever when I click on the canvas the cursor goes flying off the canvas on a diagonal see attached. My Photoshop CC 2019 doesn't have this issue.

 

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Adobe
Adobe Employee ,
Jun 12, 2020 Jun 12, 2020

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Hi there,

Sorry to hear about this, could you please let us know the exact version of Photoshop you're using? You can check that by going to Help > System Info.

Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil




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Community Beginner ,
Jun 24, 2020 Jun 24, 2020

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Adobe Photoshop Version: 21.2.0 20200604.r.225 2020/06/04: 02a81f3015 x64

deselected graphic processer no change.

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Community Beginner ,
Jun 26, 2020 Jun 26, 2020

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Not helpful

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Community Beginner ,
Jul 30, 2020 Jul 30, 2020

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This is a joke. I have tried to have this issue fixed remotely twice. It's not the graphics card, it's a cursor offset, 2020 is buggy as hell. Here's the problem again. https://youtu.be/4sOEMyxkdDw

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