Photoshop 2018 "stopped working"

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Dec 02, 2017

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I had just installed Adobe Creative Suite onto my desktop and wanted to install Photoshop, Illustrator, and After Effects. Illustrator and After Effects both are functioning properly but when I try to open Photoshop, it give me a notification that it stopped working and doesn't even open. I tried uninstalling and then reinstalling it again but it still does not even open. Please help.

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Correct answer by JJMack | Most Valuable Participant

Post tyour systems's Photoshop Stopped working crash reports.

CC 2017 crash.jpg

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Photoshop 2018 "stopped working"

New Here ,
Dec 02, 2017

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I had just installed Adobe Creative Suite onto my desktop and wanted to install Photoshop, Illustrator, and After Effects. Illustrator and After Effects both are functioning properly but when I try to open Photoshop, it give me a notification that it stopped working and doesn't even open. I tried uninstalling and then reinstalling it again but it still does not even open. Please help.

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Correct answer by JJMack | Most Valuable Participant

Post tyour systems's Photoshop Stopped working crash reports.

CC 2017 crash.jpg

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Dec 02, 2017 0
Most Valuable Participant ,
Dec 02, 2017

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Post tyour systems's Photoshop Stopped working crash reports.

CC 2017 crash.jpg

JJMack

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Dec 02, 2017 0
New Here ,
Dec 06, 2017

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Source

Adobe Photoshop CC 2018

Summary

Stopped working

Date

‎12/‎2/‎2017 2:03 AM

Status

Report sent

Description

Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Photoshop.exe

Problem signature

Problem Event Name: BEX64

Application Name: Photoshop.exe

Application Version: 19.0.1.29687

Application Timestamp: 59fc1d5f

Fault Module Name: Dicom.8bi

Fault Module Version: 19.0.1.29687

Fault Module Timestamp: 59fc1e7d

Exception Offset: 0000000000426570

Exception Code: c0000005

Exception Data: 0000000000000008

OS Version: 10.0.16299.2.0.0.768.101

Locale ID: 1033

Additional Information 1: a595

Additional Information 2: a595c3dbca2dac2d9a8248607051f28b

Additional Information 3: cfbe

Additional Information 4: cfbeba28935cc1557bc36116e81538f0

Extra information about the problem

Bucket ID: 88b133f8118f8637c4e8d8f241b10cb7 (1506692610351238327)

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Dec 06, 2017 0
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Dec 06, 2017

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The Dicom plug-in is failinf see it the thread helps any Photoshop CC 2015.5.1 Crashes dicom.8bi

JJMack

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Dec 06, 2017 0
New Here ,
Sep 11, 2020

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Source
Adobe Photoshop

Summary
Stopped working

Date
‎11-‎Sep-‎20 3:57 PM

Status
Not reported

Description
Faulting Application Path: C:\Program Files\Adobe\Photoshop 7.0\Photoshop.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 7.0.0.0
Application Timestamp: 3caf9b42
Fault Module Name: StackHash_e98d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: e98d
Additional Information 2: e98dfca8bcf81bc1740adb135579ad53
Additional Information 3: 6eab
Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635

 

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Sep 11, 2020 0
New Here ,
Feb 21, 2018

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i have same problem in photoshop cc 2018 last update

Description

Faulting Application Path:    C:\Program Files\Adobe\Adobe Photoshop CC 2018\Photoshop.exe

Problem signature

Problem Event Name:    APPCRASH

Application Name:    Photoshop.exe

Application Version:    19.1.1.42094

Application Timestamp:    5a7a160d

Fault Module Name:    StackHash_b416

Fault Module Version:    10.0.16299.64

Fault Module Timestamp:    493793ea

Exception Code:    c0000374

Exception Offset:    PCH_42_FROM_ntdll+0x00000000000A0994

OS Version:    10.0.16299.2.0.0.256.48

Locale ID:    1033

Additional Information 1:    b416

Additional Information 2:    b416ca5d48fcbb06f6bfdc40d62e899a

Additional Information 3:    af3d

Additional Information 4:    af3daa00036554da4d22b5b5dfcdcfcb

Extra information about the problem

Bucket ID:    e5f4535ec57952faaef60c3d2a518bd4 (2230984122251185108)

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Feb 21, 2018 0
Most Valuable Participant ,
Feb 21, 2018

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I do not believe your problem is the same.  The other crash report showed the a Photoshop plug-in failed.  Your report shows a StackHash_b416 failure.  I do not know how to trouble StackHash problems Photoshop I think  may have been trying to use some system function. Is you OS up tp date all fixes installed and your device drivers the latest available

JJMack

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Feb 21, 2018 0
New Here ,
Mar 16, 2018

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Hi there

I have also been having issues. I will load an artwork and be working on it and then PS 2018 will freeze and a pop up with "Photoshop has stopped working"

here is the error:

Please let me know if you need anything else.

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Mar 16, 2018 0
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Mar 16, 2018

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Mar 16, 2018 0