photoshop 2020 (21.0.2) spinning wheel / lag problems in macos catalina (10.15.2)

Participant ,
Dec 29, 2019 Dec 29, 2019

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hello to all,

 

after a few hours of usage photoshop 2020 (21.0.2) starts go get laggy and slower in macos catalina (10.15.2). i reset prefs by quitting PS, when i open PS again it starts with pretty good performance and in a few hours it turns back into the laggy mode. i reset prefs again, resolves the problem for a few hours and the wheel starts to spin again and again, tired of resetting prefs! very very frustrating and disrupts my work flow... very first time in my very long history of photoshop usage in macos environment!!!

 

any ideas about how to solve this? help please...

 

thanks, murat.

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Crash or freeze, Mac, Performance, Problem or error

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Participant ,
Sep 02, 2020 Sep 02, 2020

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you are welcome liann, glad 2019 is working fine for you. there are features that 2019 does not have and i am frustrated to have to use the older version!

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Adobe Community Professional ,
Dec 29, 2020 Dec 29, 2020

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Hi Everyone,

 

I read a post earier that the user was having the same issue and it was due to a firewall. Are any of you working behind a firewall?

Michelle

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New Here ,
Dec 29, 2020 Dec 29, 2020

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Folks:  I have gone crazy with the spinning wheel on PS 2020 and 2021.  (I am still running 10.14 Mojave on an IMac 24 GB ram.)  I spent an hour on line with Adobe (I appreciate the attempt) but nothing worked. So I uninstalled all my PS versions (I still had some legacy PS versions on my harddrive). Then a clean installation of PS 2021.  And now no spinning wheel.  All features are working very fast.  So for what it is worth, trying uninstalling any and all PS versions and then a clean reinstall.  I hope it works for you as well as it has for me (so far....)

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