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Photoshop 2020 & Catalina 10.15.3 - Refine Selection tool not working

Feb 17, 2020

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I have a new iMAC and when I updated my OS to Catalina 10.15.3, I could no longer use Select & Mask or if I make a selection and create a mask, I am unable to refine it.   It's really frustrating  and  it doesn't look like this probelm has been posted yet, altho plenty of other incompatibilities have been reported. Below is my system info, if that helps at all.  Thanks.

 

 

 

Adobe Photoshop Version: 21.0.3 20200115.r.91 2020/01/15: 21f283574f6 x64 Number of Launches: 49 Operating System: Mac OS 10.15.3 System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2 Physical processor count: 6 Processor speed: 3000 MHz Built-in memory: 16384 MB Free memory: 8232 MB Memory available to Photoshop: 13777 MB Memory used by Photoshop: 72 % ACP.local Status: - SDK Version: 1.24.4 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.24.11 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 300 seconds Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 12/9/18 at 7:11:44 AM Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=1440, right=2560 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="AMD Radeon Pro 570X OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro 570X OpenGL Engine"
glgpu[0].GLRendererID=16915464
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Jan 2 2020 17:35:29)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4096
clgpu[0].CLName="AMD Radeon Pro 570X Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915456
clgpu[0].CLDriverVersion="1.2 (Jan 13 2020 20:12:40)"
clgpu[0].CLBandwidth=1.61892e+11
clgpu[0].CLCompute=1464.82
nativegpu[0].NativeName="AMD Radeon Pro 570X"
License Type: Subscription Serial number: 96380820739950763231 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2020/ Photoshop scratch has async I/O enabled Scratch volume(s): My Passport, 1.82T, 142.8G free Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/ Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/ Installed components: dvametadata.framework dvametadata 12.1.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164036 79.164036 ICUUnicode.framework ICUUnicode gtlib_12.0.23744 ICUConverter.framework ICUConverter gtlib_12.0.23744 AdobeCrashReporter.framework AdobeCrashReporter 7.7.2 boost_system.framework boost_system 12.1.0.0 AdobeACE.framework AdobeACE 2.20.02.45092 97.614776 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.44656 79.613314 k2.framework k2 1 AIDE.framework AIDE 1.5.0.44606 79.613133 dynamiclink.framework dynamiclink 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 AdobeExtendScript.framework AdobeExtendScript 4.5.11.1 82.2 boost_filesystem.framework boost_filesystem 12.1.0.0 AdobeBIB.framework AdobeBIB 1.2.03.44658 79.613319 AdobeXMPFiles.framework AdobeXMPFiles 79.164036 79.164036 AdobeLinguistic.framework 24237 dvaplayer.framework dvaplayer 12.1.0.0 PlugPlugOwl.framework PlugPlugOwl 9.4.0.46 AdobeAGM.framework AdobeAGM 4.30.87.44658 79.613319 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 97.614776 AdobePDFL.framework AdobePDFL 15.0.0.44606 79.348578 dvacore.framework dvacore 12.1.0.0 AdobePIP.framework AdobePIP 8.1.0.40.48685 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.44656 79.613314 dvatransport.framework dvatransport 12.1.0.0 AdobeXMP.framework AdobeXMPCore 79.164036 79.164036 AdobeJP2K.framework AdobeJP2K 1.2.2.44568 79.273548 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 LogSession.framework LogSession 8.1.0.40.48685 PlugPlugExternalObject.framework 9.2.0.46 AdobeScCore.framework AdobeScCore 4.5.11.1 82.2 AdobeSVGAGM.framework AdobeSVGAGM 1.0.45092 97.614776 dvametadataapi.framework dvametadataapi 12.1.0.0 CITThreading.framework WRServices.framework AdobeBIBUtils.framework AdobeBIBUtils 1.1.44658 79.613319 boost_threads.framework boost_threads 12.1.0.0 aif.framework aif 6.0.00.1 1. AdobeCoolType.framework AdobeCoolType 5.17.00.45092 97.614776 dvamediatypes.framework dvamediatypes 12.1.0.0 AdbePM.framework AdbePM 4.0.00.377265 1.613549 boost_date_time.framework boost_date_time 12.1.0.0 dynamic-torqnative.framework Torq Native 1 AdobeMPS.framework AdobeMPS 5.8.1.44729 79.613613 dvaui.framework dvaui 12.1.0.0 ahclient.framework ahclient 4.1.1.0 ICUData.framework ICUData gtlib_12.0.23744 dvamarshal.framework dvamarshal 12.1.0.0 Unified Extensibility Platform uxp-3.3.7.56 Required plug-ins: Accented Edges 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 21.0.3, © 2014-2019 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 21.0 © 2002-2019 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 21.0 © 2003-2019 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 21.0 © 2007-2019 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 21.0 © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 21.0 © 2019 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 21.0 © 2001-2019 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 21.0.3, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 21.0.3, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 21.0.3, © 2001-2019 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 21.0 © 2003-2019 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 21.0 © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 21.0.3, © 1999-2019 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 21.0, © 2002-2019 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 21.0.3, © 2014-2019 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 21.0, © 2015-2019 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Unified Extensibility Platform - Extensions: com.adobe.ccx.start 3.2.0.70 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.2.0/" CDO: 1.62.3
CmdN: 1.2.0
CDP: 1.89.3 Extensions: com.adobe.Butler.backend 2.3.4 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.Butler.backend/index.html” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html” New Document 3.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/purchaseTypekit.html” Home 2.9.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.9.0/index.html?v=2.9.0.47” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/extensions/capture/capture.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Installed TWAIN devices: NONE

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Photoshop 2020 & Catalina 10.15.3 - Refine Selection tool not working

Feb 17, 2020

Copy to clipboard

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I have a new iMAC and when I updated my OS to Catalina 10.15.3, I could no longer use Select & Mask or if I make a selection and create a mask, I am unable to refine it.   It's really frustrating  and  it doesn't look like this probelm has been posted yet, altho plenty of other incompatibilities have been reported. Below is my system info, if that helps at all.  Thanks.

 

 

 

Adobe Photoshop Version: 21.0.3 20200115.r.91 2020/01/15: 21f283574f6 x64 Number of Launches: 49 Operating System: Mac OS 10.15.3 System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2 Physical processor count: 6 Processor speed: 3000 MHz Built-in memory: 16384 MB Free memory: 8232 MB Memory available to Photoshop: 13777 MB Memory used by Photoshop: 72 % ACP.local Status: - SDK Version: 1.24.4 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.24.11 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 300 seconds Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 12/9/18 at 7:11:44 AM Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=1440, right=2560 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="AMD Radeon Pro 570X OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro 570X OpenGL Engine"
glgpu[0].GLRendererID=16915464
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
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All rights reserved. - from the file “Filter Gallery.plugin” BMP 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 21.0 © 2002-2019 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 21.0 © 2003-2019 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 21.0 © 2007-2019 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 21.0 © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 21.0 © 2019 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 21.0 © 2001-2019 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 21.0.3, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 21.0.3, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 21.0.3, © 2001-2019 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 21.0 © 2003-2019 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 21.0 © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 21.0.3, © 1999-2019 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 21.0, © 2002-2019 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 21.0.3, © 2014-2019 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 21.0, © 2015-2019 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 21.0.3, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 21.0.3, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Unified Extensibility Platform - Extensions: com.adobe.ccx.start 3.2.0.70 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.2.0/" CDO: 1.62.3
CmdN: 1.2.0
CDP: 1.89.3 Extensions: com.adobe.Butler.backend 2.3.4 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.Butler.backend/index.html” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html” New Document 3.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/purchaseTypekit.html” Home 2.9.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.9.0/index.html?v=2.9.0.47” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/extensions/capture/capture.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Installed TWAIN devices: NONE

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Adobe Employee ,
Feb 17, 2020

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Hi there,

That does not sound good, could you try resetting the preferences of Photoshop and let us know if it helps?

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

Regards,
Sahil

 

 

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