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Photoshop 2020 closes right after opening

New Here ,
Oct 25, 2019

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Title says it all 
i just open my PS and as soon as the interface loads it closes with no error message or anything , it just closes
anyone has an idea on how to solve this ? 

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Bug, Crash or freeze, Problem or error

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Photoshop 2020 closes right after opening

New Here ,
Oct 25, 2019

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Title says it all 
i just open my PS and as soon as the interface loads it closes with no error message or anything , it just closes
anyone has an idea on how to solve this ? 

TOPICS
Bug, Crash or freeze, Problem or error

Views

20.7K

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Oct 25, 2019 1
Adobe Community Professional ,
Oct 25, 2019

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I think you may have Photoshop CC 2019.

Try resetting your Photoshop preferences, which you can do under the General tab in Photoshop preferences.

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Oct 25, 2019 0
Advocate ,
Oct 25, 2019

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> Try resetting your Photoshop preferences, which you can do under the General tab in Photoshop preferences.

Which seems to be difficult since Negui14 told us that PS closes as soon as it is launched.

Negui14, try to press and hold Alt+Ctrl+Shift (Windows) or Option+Command+Shift (Mac) as you start Photoshop. Maybe PS will have enough time to reset the Preferences before crashing.

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Oct 25, 2019 0
Adobe Community Professional ,
Oct 25, 2019

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Also, you might want to confirm whether you are using the latest version of Photoshop (Photoshop CC 2019, version 20) or Photoshop Elements 2020 (just released, but a different forum).

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Oct 25, 2019 0
Adobe Community Professional ,
Oct 25, 2019

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Are you using Photoshop Elements?

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Oct 25, 2019 0
New Here ,
Nov 05, 2019

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I had the same problem and found a simple soulution - open Photoshop from a .psd file. It should work ok, than after closing Ps should open again normally.

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Nov 05, 2019 1
New Here ,
Nov 22, 2019

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I have to say Thanks

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Nov 22, 2019 0
New Here ,
Jan 07, 2020

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bro it does not work for me

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Jan 07, 2020 0
New Here ,
Nov 09, 2019

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I solved that problem by closing the Creative Cloud and ending all CC tasks from the Task Manager. then reopened it and signed-in

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Nov 09, 2019 3
New Here ,
Apr 22, 2020

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I found C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe , started it, then found CCXProcess in Task Manager, killed it. And it solved the problem.

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Apr 22, 2020 1
New Here ,
May 10, 2020

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Edit: I closed Creative Cloud Desktop directly from the application and then closed CCXPROCESS.EXE. Then it didn't restart. Thanks!

 

I did that but it did not solve my problem. What should I do? I can see that photoshop is installed in my 'Add or Remove Programs'

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May 10, 2020 0