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Photoshop 2020 Crashed when applying effects

New Here ,
Nov 09, 2019

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Can't do much of anything in 2020. Simple project, trying to change stroke color and i end up with the spinning wheel of death. mac OS Catalina 10.15.1.

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Crash or freeze, Mac, Performance, Problem or error

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Photoshop 2020 Crashed when applying effects

New Here ,
Nov 09, 2019

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Can't do much of anything in 2020. Simple project, trying to change stroke color and i end up with the spinning wheel of death. mac OS Catalina 10.15.1.

Topics

Crash or freeze, Mac, Performance, Problem or error

Views

247

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New Here ,
Nov 10, 2019

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I have the same problem! When I draw, the canvas does not get updated and when I move a layer it crashes reproducibly. I uninstalled everything with the Creative Cloud Cleaner tool and reinstalled Photoshop, the problem is still there.

I also have send many reports to Adobe and never got any feedback. Is there a way I can fix this?

I'm using a 2016 Mac Book Pro 13" with macOS Catalina 10.15.1 and Photoshop 2020 (however I think I had the problem before installing the 2020 update)

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New Here ,
Nov 10, 2019

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Were you able to fix the problem? I just updated and now my photoshop isnt saving anything. It says the file is empty! 

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New Here ,
Nov 11, 2019

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Looks like the latest update (21.0.1) fixed this!

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New Here ,
Nov 12, 2019

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For it didn't fix it. It still crashes after a few interactions with the canvas...

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Adobe Community Professional ,
Jul 23, 2020

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Hi, try updating to 21.2.1, as it fixes a crash related to layer effects: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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