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Photoshop 2020 crashes when opening

New Here ,
Sep 03, 2020

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Every time I open Photoshop 2020, it crashes with the message: "Cannot create mOleObject CLSID_WebBrowser". Tried uninstalling Creative Cloud and Photoshop and installing it again, didn't work. Really need help with this ASAP. Haven't changed anything in my PC or in the settings, it happened overnight.

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Crash or freeze, Problem or error, Windows

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Photoshop 2020 crashes when opening

New Here ,
Sep 03, 2020

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Every time I open Photoshop 2020, it crashes with the message: "Cannot create mOleObject CLSID_WebBrowser". Tried uninstalling Creative Cloud and Photoshop and installing it again, didn't work. Really need help with this ASAP. Haven't changed anything in my PC or in the settings, it happened overnight.

Topics

Crash or freeze, Problem or error, Windows

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47

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Sep 03, 2020 0
Most Valuable Participant ,
Sep 03, 2020

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Without any actual system information and details from teh crash logs nobody can really tell you much. This simply looks like a security issue where the program cannot access the Windows Registry. You have to check your user permissions and make your security stuff behave then.

 

Mylenium

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Sep 03, 2020 0
New Here ,
Sep 04, 2020

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Hi. I'm currently using Windows 10, build 10.0.18362, with an AMD FX 6300 3.5ghz CPU, 2gb GTX 950, and 16Gb of RAM. I'm using the latest 21.2.2 version of Photoshop 2020. It seems that the error isn't restricted only to Photoshop, because if I try to login to Creative Cloud by opening a browser window like Google or Facebook, it won't open anything at all. Also, could you please elaborate a little more on how can I check my user permissions? I'm going to find a way to view the crash logs, but I'm 99% sure the error is being caused by something like a recent Windows Defender update

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Sep 04, 2020 0