Photoshop 2020 dropshadow cut off

[Marcel Reidock]

Hey there,

I just opend a PSD file (which was saved with PS 2019) in the new PS 2020 and I get cut off dropshadows. I turned off hardware-accaleration but the issue remains. Removed the shadow and made a new one, issue remains. Looks like a bug for me... - screenshot attachend.

Working on iMac 5K late 2015, macOS 10.15.1, 32 GB

Marcel

[melissapiccone]

Can you share your file? Have you tried creating a new drop shadow?

[Marcel Reidock]

Hello Melissa,

yes I created a new shadow. Nothing changes. Here the .psd file: https://adobe.ly/2X2GGFs

I found a similar problem with PS 2019 which was solved due to an update. -> https://adobe.ly/34UjBrp – However it seems to reappear.

[melissapiccone · Accepted solution]

I don't know why it's happening, but I found a workaround. Place the drop shadow on the group and it works fine. 

[Marcel Reidock]

That works for me. Thank you Melissa!

[Jeff Arola]

Maybe the same issue as reported here?

https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-2020-layer-effects-on-groups-cli...

[Jeff Arola · Accepted solution]

Go to Photoshop>Preferences>Performance and check Legacy Compositing

[jenniferd91996896]

The ability to do this was removed so this fix no longer works just to update you. 

[Jeff Arola]

Which version of photoshop are you using?

What operating system?

Could you give the steps to reproduce?

[jenniferd91996896]

Adobe Photoshop 2021.

Windows 10.

Make text, or any shape, add a dropshadow. 

Flatten the layer effects or export the object and the dropshadow will be cropped, aka any "rounded" parts will be cropped out in a square. 

[Jeff Arola]

Not seeing that here with photoshop 2021 (photoshop version 22.3) on windows 10.

In photoshop could you go to Help>System Info and verify what version the top line says?

[Oren1512]

It was unchecked, I checked it and it worked 😊

Thanks a lot!