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Photoshop 2020 freeze my PC on launch

New Here ,
Sep 26, 2020

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Hi,

my PS 2020 start freezing my PC last week and makes me angry. I think I read all the posts, but nothing helps. Anytime I start PS, freeze on the starting image and I must turn of the pc hard on my case.

I try to reinstall it 3 times, but nothing helps. Could someone helps me?
Many thanks!

OS: win10

TOPICS
Crash or freeze, Problem or error, Windows

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Photoshop 2020 freeze my PC on launch

New Here ,
Sep 26, 2020

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Hi,

my PS 2020 start freezing my PC last week and makes me angry. I think I read all the posts, but nothing helps. Anytime I start PS, freeze on the starting image and I must turn of the pc hard on my case.

I try to reinstall it 3 times, but nothing helps. Could someone helps me?
Many thanks!

OS: win10

TOPICS
Crash or freeze, Problem or error, Windows

Views

49

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 26, 2020 0
Adobe Community Professional ,
Sep 26, 2020

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Hi

Try deleting the Adobe Photoshop 2020 Prefs file from this location

C:\Users\your name\AppData\Roaming\Adobe\Adobe Photoshop 2020\Adobe Photoshop 2020 Settings

2020-09-26 15_45_12-Adobe Photoshop 2020 Settings.png

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Sep 26, 2020 0
New Here ,
Sep 26, 2020

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Thanks, but this was one of first things that I have tryed. I reinstall it with remove all the settings.. install older version, but nothing works.

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Sep 26, 2020 0