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Photoshop 2020 hangs on save or save as

Community Beginner ,
Sep 20, 2020 Sep 20, 2020

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I have been having this issue for 6-8 weeks. Very frustrating. Running Windows 10 Pro on a desktop with 24GB memory, Nvidia GeForce GTX950 graphics card, 8 processors 4K Mhz.Running PS 2020 21.2.3. My filesystem for photos is an SSD drive that I have used for several years prior to this occurring. I really feel this is a 2020 issue and filesystem issue with PS. I have OnOne Raw, but have used PS for so many years I do not want to switch. Hang seems to occur on save or save as. I do use Bridge and open the files in PS from Bridge. Not sure if any of this helps, but I hesitate to reinstall as I have not seen anyone out here that solved the issues doing that. I really hope this is not going unnoticed by Adobe and they fix it soon. I have run PS as administrator and that does not help. I have reset the preference file and that does not help. I have tried saving as soon as I open PS from CR and before any layers are added - that doesn't help. Files are being saved as PSD, but I did have sporadic issue on jpeg as well. Files are worked on in 16-bit mode. Really would like to see a resolution to this soon, but based on the number of unresolved posts out here concerning this issue I'm not sure it is getting any attention. Any suggestions are appreciated.

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Adobe
Community Expert ,
Sep 20, 2020 Sep 20, 2020

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Sorry but I found your query confusing.

Re JPGs, you have to save in 8bit.

Re hanging, try resetting your Photoshop preferences.

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Community Beginner ,
Sep 23, 2020 Sep 23, 2020

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Sorry for the confusion. I do save jpegs as 8-bit and I did reset preferences.  The PS hang is on file "save" or "save as" and as a PSD file.  Many others have complained about the same thing on this forum and I have yet to see a solution that works.

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