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Photoshop 2020 hangs on save or save as

Community Beginner ,
Sep 20, 2020

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I have been having this issue for 6-8 weeks. Very frustrating. Running Windows 10 Pro on a desktop with 24GB memory, Nvidia GeForce GTX950 graphics card, 8 processors 4K Mhz.Running PS 2020 21.2.3. My filesystem for photos is an SSD drive that I have used for several years prior to this occurring. I really feel this is a 2020 issue and filesystem issue with PS. I have OnOne Raw, but have used PS for so many years I do not want to switch. Hang seems to occur on save or save as. I do use Bridge and open the files in PS from Bridge. Not sure if any of this helps, but I hesitate to reinstall as I have not seen anyone out here that solved the issues doing that. I really hope this is not going unnoticed by Adobe and they fix it soon. I have run PS as administrator and that does not help. I have reset the preference file and that does not help. I have tried saving as soon as I open PS from CR and before any layers are added - that doesn't help. Files are being saved as PSD, but I did have sporadic issue on jpeg as well. Files are worked on in 16-bit mode. Really would like to see a resolution to this soon, but based on the number of unresolved posts out here concerning this issue I'm not sure it is getting any attention. Any suggestions are appreciated.

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Crash or freeze, Performance, Problem or error, Windows

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Photoshop 2020 hangs on save or save as

Community Beginner ,
Sep 20, 2020

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I have been having this issue for 6-8 weeks. Very frustrating. Running Windows 10 Pro on a desktop with 24GB memory, Nvidia GeForce GTX950 graphics card, 8 processors 4K Mhz.Running PS 2020 21.2.3. My filesystem for photos is an SSD drive that I have used for several years prior to this occurring. I really feel this is a 2020 issue and filesystem issue with PS. I have OnOne Raw, but have used PS for so many years I do not want to switch. Hang seems to occur on save or save as. I do use Bridge and open the files in PS from Bridge. Not sure if any of this helps, but I hesitate to reinstall as I have not seen anyone out here that solved the issues doing that. I really hope this is not going unnoticed by Adobe and they fix it soon. I have run PS as administrator and that does not help. I have reset the preference file and that does not help. I have tried saving as soon as I open PS from CR and before any layers are added - that doesn't help. Files are being saved as PSD, but I did have sporadic issue on jpeg as well. Files are worked on in 16-bit mode. Really would like to see a resolution to this soon, but based on the number of unresolved posts out here concerning this issue I'm not sure it is getting any attention. Any suggestions are appreciated.

TOPICS
Crash or freeze, Performance, Problem or error, Windows

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47

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Sep 20, 2020 0
Adobe Community Professional ,
Sep 20, 2020

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Sorry but I found your query confusing.

Re JPGs, you have to save in 8bit.

Re hanging, try resetting your Photoshop preferences.

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Sep 20, 2020 0
Community Beginner ,
Sep 23, 2020

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Sorry for the confusion. I do save jpegs as 8-bit and I did reset preferences.  The PS hang is on file "save" or "save as" and as a PSD file.  Many others have complained about the same thing on this forum and I have yet to see a solution that works.

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Sep 23, 2020 0