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Photoshop 2020 Keeps Crashing imac MacOS Catalina

New Here ,
May 14, 2020 May 14, 2020

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Hi I just updated my MacOS and now everytime I try to work in Photohop it crashes. I have uninstalled and reinstalled the app every day and it works for that day, then starts up agian the next day.

Any ideas of what is goign on?

Thanks,

Lauren

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Adobe
Adobe Employee ,
May 14, 2020 May 14, 2020

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Hi Lauren,

Sorry to hear about Photoshop crashing, could you please try the steps mentioned below and let us know if it helps?

Please go to the "System Preferences" of your Mac, then "Security and Privacy" and select the "Privacy tab". Once there, please select "Accessibility" from the list on the left and add Photoshop to the list by unlocking the window using the lock icon on the bottom left. Also, grant permissions to Photoshop under "Full disk access". Once done, restart the computer and let us know if that helps.

Regards,
Sahil

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Adobe Employee ,
May 14, 2020 May 14, 2020

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Hi Lauren,

Sorry to hear about Photoshop crashing, could you please try the steps mentioned below and let us know if it helps?

Please go to the "System Preferences" of your Mac, then "Security and Privacy" and select the "Privacy tab". Once there, please select "Accessibility" from the list on the left and add Photoshop to the list by unlocking the window using the lock icon on the bottom left. Also, grant permissions to Photoshop under "Full disk access". Once done, restart the computer and let us know if that helps.

Regards,
Sahil

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New Here ,
May 22, 2020 May 22, 2020

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Hi,

When I unlock edit system preferences and try to click the check box next to Photoshp, nothing happens.

Lauren

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