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Photoshop 2020 lags and slowdowns

New Here ,
Sep 07, 2020

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hi everyone. i'm experiencing lags for no reason. i've used the 2019 version without any problems the other year, and after a short break and a new installment, after i've started working on PS CC 2020, i've noticed that there's a weird lag on some sections. i'll upload video of what im talking about because it's not easy to write it down. please watch the video and help me with my problem.

so far, im sure its not the ram percentage, not the GPU accelerator, not the cache size, and it's working on the latest version

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Photoshop 2020 lags and slowdowns

New Here ,
Sep 07, 2020

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hi everyone. i'm experiencing lags for no reason. i've used the 2019 version without any problems the other year, and after a short break and a new installment, after i've started working on PS CC 2020, i've noticed that there's a weird lag on some sections. i'll upload video of what im talking about because it's not easy to write it down. please watch the video and help me with my problem.

so far, im sure its not the ram percentage, not the GPU accelerator, not the cache size, and it's working on the latest version

TOPICS
Bug, Performance

Views

53

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Sep 07, 2020 0
Adobe Employee ,
Sep 07, 2020

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Hi there, 

 

Sorry about the bad experience due to Photoshop 2020 lagging and running slow.

 

Please share the version of Photoshop along with your computer's OS. Does the app freezes while performing a specific task?

 

Would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D 

 

To get started and isolate the issue, you may checkout the steps mentioned here: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

 

Thanks, 

Akash

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Sep 07, 2020 0
New Here ,
Sep 07, 2020

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hello, i use the Version: 21.2, updated from 21.1 earlier, and nothing changed. i'm also using the latest version of windows 10. the app lags while selecting certain things, like i've showed on the video, the toolbars are lagging behind my mouse, selecting certain tools takes a while as well, and typing on the type tool also takes a bit of time, for example, while deleting a text, or changing to a different tool. these were not an issue on earlier versions and is something new for me

edit: i've also tried reinstalling, and completely deleting the preferences

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Sep 07, 2020 0
Adobe Employee ,
Sep 08, 2020

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Would you mind updating to latesr version of Photoshop from the Creative Cloud desktop app and let us know if that helps?

 

See https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html 

 

Thanks,

Akash

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Sep 08, 2020 0