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Photoshop 2020 opens then goes to a black screen and I can’t open anything on it

New Here ,
Apr 05, 2020 Apr 05, 2020

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I have installed photoshop 2020 on my Mac book pro and it opens then goes to a black screen with no view there are options at the Top I am currently running Mac OS Catalina the latest. I have even uninstalled photoshop and reinstalled it and the same problem occurs I can't import photos I can't to anything really any one able to help 

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Explorer ,
Apr 05, 2020 Apr 05, 2020

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Yes, Same comes in my Adobe Photoshop 2020 too. I think that's not a problem at all. You just have to go to file and then you can use New or Open option and get your work done easily.

SunNy

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Community Expert ,
Apr 05, 2020 Apr 05, 2020

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Hello, did you activate the forcedarkmode in a previous version? https://community.adobe.com/t5/photoshop/photoshop-does-not-function-on-macos-catalina-10-15-1/td-p/...

 

If not, are you running the latest versions of Photoshop and MacOS? please post the contents of help>system info, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

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Community Beginner ,
Apr 12, 2020 Apr 12, 2020

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For anyone else that couldn't fix it by doing all the options suggested, I was able to fix mine by logging out of creative cloud then opening up photoshop & signing it again & it was corrected

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Community Expert ,
Apr 12, 2020 Apr 12, 2020

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Community Beginner ,
Sep 15, 2020 Sep 15, 2020

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I had a similar problem. What I did was go into peformances and  make sure the graphic  processor is unchecked. 

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Community Beginner ,
Sep 15, 2020 Sep 15, 2020

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https://www.instagram.com/p/CE16137h-ck/?hl=en   When I  launch  photoshop, the  screen goes black If  checked. For some strange reason If i have it as shown in my screen shot that goes away.

Screen Shot 2020-09-14 at 8.43.11 PM.png

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New Here ,
Dec 03, 2020 Dec 03, 2020

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That was the fix for me.  Using MacOS Big Sur and PS 2020

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New Here ,
Dec 09, 2020 Dec 09, 2020

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I tried all of this stuff like 10 times and it didn't work. I think I un-installed photoshop about 5 times and upgraded to a different version to keep on having the same issue and the screen stayed blank. 

 

With the graphics card and the auto home screen showing deactivated, it still wasn't working so I had a look through the toolbar and seen a section under the 'Window' drop  down menu that I haven't noticed before! I selected it and everything suddenly went back to normal and I can use Photoshop the same as before, after hours of trying to get it to work, so this was a big relief. 

 

I've attached a screenshot of what I selected in the 'Window' drop down menu on Photoshop. It is the option with the tick next to it!

 

Hope this helps!Screenshot 2020-12-10 at 00.04.51.png

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New Here ,
Dec 14, 2020 Dec 14, 2020

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same problem but i don't have that on my window bar 😞

Screen Shot 2020-12-14 at 7.44.55 PM.png

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New Here ,
Dec 18, 2020 Dec 18, 2020

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Today I was going through my files deleting them to create more storage on my mac (macOS Catalina version 10.15.7). Soon after I tried to open up photoshop but it just came up with a blank screen.  I'm currently using photoshop 22.1. I have tried to delete and reinstall photoshop and adobe many times and I have also tried to deselect use graphics processor and rebooted the application but still came up with the blank screen. I had the weird library panel name pop up when I clicked on windows but it showed this (the screenshot below)

Screen Shot 2020-12-18 at 10.24.13 pm.png

 

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New Here ,
Jan 17, 2021 Jan 17, 2021

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I have the same problem. I do know that black screen is the display image that is black and not the actual file. I have imported files from other third parties and can see them. When they open in Photoshop the screen is black. I can save the file and see the file correctly in any Web Browser. This is specifically an issue with the screen display in Photoshop.

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New Here ,
Mar 07, 2021 Mar 07, 2021

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any luck yet? I have the same problem. Running Big Sur and Photoshop 21. I have unchecked the graphics processor and unistalled reinstalled and restored the photoshop app several times. Nothing

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New Here ,
May 07, 2021 May 07, 2021

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I have the same problem, did you manage to fix it?

 

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New Here ,
Dec 13, 2021 Dec 13, 2021

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temporary fix:

 

1st step - to get the tabs back if you don't have them available. Go to Windowa --> Workspace and then click the 1st one. Should allow all your tabs to come back if hidden.

 

2nd step - Now for the blank screen, go to Preferences --> General and check the box that says 'Use Legacy "New Document" Interface. ' This should allow you to make new documents now. Hopefully this helps.

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