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Photoshop 2020 problems on Windows

New Here ,
Jul 06, 2020 Jul 06, 2020

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Sadly I have joined to ranks of many who have now gone back to CC 2019.  I do miss the new add ons but this version has become unusable. I had thought for some time I had issues with my brand new PC, which was built purely for Photoshop use, but so many have had issues that untill the 2020 version is patched, rolling back seems to be our only option.

 

Please Adobe put some resource into solving these issues so we can benefit from all the new features.

 

 

{Thread title edited by moderator}

 

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Adobe
Adobe Employee ,
Jul 06, 2020 Jul 06, 2020

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Hi there,

 

We're sorry about the trouble with Photoshop 2020. Would you mind sharing more information about the issues you experienced with Photoshop 2020? Did you try re-installing Photoshop 2020 from scratch prior to reverting to Photoshop 2019 to check if that helped?

 

Please ensure that you have all the latest BIOS and driver updates (from the websites of the respective manufacturers) installed on the computer. Also, please ensure that you have all the available Windows updates installed.

 

Regards,

Nikunj

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Guide ,
Jul 06, 2020 Jul 06, 2020

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Please ensure that you have all the latest BIOS and driver updates....

 

Hmmm, maybe he should rebuild his house too...

 

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Adobe Employee ,
Jul 21, 2020 Jul 21, 2020

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Hi there,

 

We're happy to announce the release of Photoshop 21.2.1. This update addresses several workflow bugs, crashes, canvas drawing errors and painting issues. To check what's in the 21.2.1 update, refer to the following link: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

 

Let us know if the update resolves the problem for you and share your feedback with us.

 

Thanks,

Mohit

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