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Photoshop 2020 - Timeline animations not working

Feb 17, 2020

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I am having trouble creating layer motion, via timeline animating.  I have followed this article and gone through two support chats now.  The first agent simply hung up on me and the second one eventually gave up too, saying they had no support for this, and told me to check their support articles or this forum.

 

I have checked their support articles and followed them step-by-step, but they do not work.

  • I created my document and then went into the Timeline view.
  • I created my first keyframe at the beginning of the timeline, by clicking the clock icon next to "Position" on the layer I wish to move.
  • I move the playhead to the end of the timeline and then move the layer in the document window to the position where I'd like it to end up.  This automatically creates a second keyframe.

 

The problem is that there is no motion between the two keyframes when I preview.  The layer simply stays at the position where I moved it to create the second keyframe.  I've deleted my preferences twice, to try an solve this issue.  I'm now out of ideas and apparently so is Adobe.

I figured it out.  Turning my shape layers into smart objects worked.  I don't know why support couldn't tell me this.

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Photoshop 2020 - Timeline animations not working

Feb 17, 2020

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I am having trouble creating layer motion, via timeline animating.  I have followed this article and gone through two support chats now.  The first agent simply hung up on me and the second one eventually gave up too, saying they had no support for this, and told me to check their support articles or this forum.

 

I have checked their support articles and followed them step-by-step, but they do not work.

  • I created my document and then went into the Timeline view.
  • I created my first keyframe at the beginning of the timeline, by clicking the clock icon next to "Position" on the layer I wish to move.
  • I move the playhead to the end of the timeline and then move the layer in the document window to the position where I'd like it to end up.  This automatically creates a second keyframe.

 

The problem is that there is no motion between the two keyframes when I preview.  The layer simply stays at the position where I moved it to create the second keyframe.  I've deleted my preferences twice, to try an solve this issue.  I'm now out of ideas and apparently so is Adobe.

I figured it out.  Turning my shape layers into smart objects worked.  I don't know why support couldn't tell me this.

Topics

How to, Mac, Problem or error

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121

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Feb 17, 2020

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I figured it out.  Turning my shape layers into smart objects worked.  I don't know why support couldn't tell me this.

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Adobe Employee ,
Feb 17, 2020

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Hi John,

 

Sorry to hear about a bad experience, as you're not able to work on Photoshop's timeline, could you please follow the steps mentioned below and let us know if it helps?

 

  1. For testing purpose create a new document and create a new layer.
  2. Then create a circle on the new layer.
  3. Then go to Windows on top and choose Timeline to open the Timeline panel at the bottom and choose to Create a Video animation.
  4. Then make sure that correct layer is highlighted in the Layers panel and open that leyer's property in the Timeline panel to reveal options.
  5. Click on the Position keyframe to set one key at the start, then grab slider and increase the time.
  6. Then move the circle using the Move Tool.

    Please check the gif below for more information:

Shapes.gif

 

Let us know how it goes.
Regards,
Sahil

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Feb 17, 2020

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Your suggestion is exactly what I have done.  Several times.  I even listed out the steps I've taken so far, in this post...hate to sound rude, but your Adobe support staff don't seem to be paying much attention or know what they're talking about.

 

I found no way to animate the Position property of a shape layer, other than to first convert it to a smart object and create keyframes for the Transform property.  The support article I followed mentions nothing about this issue and I'm not sure why shape layers will not let me animate them.

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