Photoshop 2020 v21.1.3 is freezing on Mac running macOS 10.14.6.

[maryp95224622]

Recently, Photoshop has been freezing up frequently while I was working.

There's no logic in this or something relevant to point out. It does it vitually every time I use it.

I'm getting a little desperate and I'm definitely very p****d off!

It could be that this version (21.1.3) doesn't like my Mac? It is quite old.
Thanks, Mary

[Moderator: Moved to the Photoshop forum]

[Akash Sharma]

H there,

Sorry that Photoshop 2020 v21.1.3 is freezing on your Mac running macOS 10.14.6.

When exactly is the app freezing? Does it freezes while using a particular tool or feature?

Could you please turn on the Legacy Compositing option in Performance preferences?
Choose Photoshop > Preferences > Performance (macOS). Select Legacy Compositing. Quit and relaunch Photoshop.
 

If that does not help, you may checkout the steps mentioned here: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html 

Let us know how it goes.
 
Thanks,
Akash

[maryp95224622]

Hi, thanks for getting back to me.

Actually, it does happen mostly when I try to use the Brightness/Contrast feature, but it also did it once with something else; I can't remember which one specifically, but I'm quite sure it was from the Image menu as well.

As suggested, I've selected the Legacy Compositing.

I will be in touch if this problem persists.

Regards,

Mary

[Akash Sharma]

Thanks for the update Mary, let us know the outcome and about any findings that you may have.

~Akash

[Mohit Goyal]

Hi Mary,

We are happy to announce the release of  Photoshop 21.2.

This update includes the fix for Photoshop 21.1.3: Hue Saturation dialog not responsive

Here's a list of fixed issues in this release: Bug fixes

Let us know if the update resolves the problem for and share your feedback with us.

Regards,
Mohit