Photoshop 2020 won't allow me to 'save as'

Apr 03, 2020

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So, I was working on a rather important project and I was ready to save the file like any other time. However, when I went to 'file', scrolled down to 'save as' and clicked it, nothing popped up like it would normally. I have previesly saved a file before on Photoshop 2020 with no issues until yesterday and today. Anyway I can try to fix that? Not being able to save my work is a little frustrating. 

 

(I use windows 10)

 

Thank you in advance!

(EDIT: I can't save anything, no matter the file.

EDIT 2: I've also found out I can't open a new file anymore.)

 

Uninstall it and then reinstall Adobe Photoshop 2020. I'm sure it works.

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Bug, Crash or freeze, Import and export, Problem or error, Windows

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Photoshop 2020 won't allow me to 'save as'

Apr 03, 2020

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So, I was working on a rather important project and I was ready to save the file like any other time. However, when I went to 'file', scrolled down to 'save as' and clicked it, nothing popped up like it would normally. I have previesly saved a file before on Photoshop 2020 with no issues until yesterday and today. Anyway I can try to fix that? Not being able to save my work is a little frustrating. 

 

(I use windows 10)

 

Thank you in advance!

(EDIT: I can't save anything, no matter the file.

EDIT 2: I've also found out I can't open a new file anymore.)

 

Uninstall it and then reinstall Adobe Photoshop 2020. I'm sure it works.

TOPICS
Bug, Crash or freeze, Import and export, Problem or error, Windows

Views

20.2K

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Apr 03, 2020 1
Adobe Community Professional ,
Apr 04, 2020

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Sounds like a file corruption, did you do a lot of work on the document without saving it?

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Apr 04, 2020 0
Apr 04, 2020

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See, that's one thing I should mention. I can't save anything at all, even a fairly small file. Everytime I press 'save as' I get the window's error noise and nothing pops up. 

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Apr 04, 2020 2
Adobe Community Professional ,
Apr 04, 2020

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Try resetting the preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

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Apr 04, 2020 0
Apr 04, 2020

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For some reason I can't even access that, I keep getting a windows error sound. 

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Apr 04, 2020 0
Explorer ,
Apr 04, 2020

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Uninstall it and then reinstall Adobe Photoshop 2020. I'm sure it works.

SunNy

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Apr 04, 2020 0
Apr 04, 2020

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No luck.

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Apr 04, 2020 0
Apr 04, 2020

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Actually, it did. Thank you! 😄

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Apr 04, 2020 0
Sep 08, 2020

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This did not work despite several attempts. Still experiencing same issue.

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Sep 08, 2020 1
Sep 15, 2020

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Mine I did restore the IPC that I delete. and it works perfectly fine 
I deleted my IPC because I can Run the Photoshop HAHAHAHA

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Sep 15, 2020 0
Jul 10, 2020

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Its not

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Jul 10, 2020 0
Jul 20, 2020

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I uninstalled and reinstalled and it still isn't working for me. Any other Solution?

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Jul 20, 2020 1
Aug 02, 2020

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I am also having the same issue and nothing has worked for me either. 

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Aug 02, 2020 0
Aug 11, 2020

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SAME. Ugh.

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Aug 11, 2020 0
Aug 11, 2020

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Me too...

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Aug 11, 2020 0
Nov 09, 2020

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Same here

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Nov 09, 2020 0
Aug 11, 2020

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I've been intermittently been having this issue. The easiest workaround (not a true solution) is to make a copy (dupe) of you original file before you begin making changes/adjustments. That way, when you are finished, you can just "Save" and your new work will be included.

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Aug 11, 2020 0