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Photoshop 2021 brush tool becomes unresponsive

New Here ,
Feb 21, 2021 Feb 21, 2021

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Hi,

Im using the 2021 Photoshop and there's a weird problem , My Ps tools ( brush) just becomes unresponsive and just a mouse pointer will be on my screen. It just keeps on repeating .Im using the wacom intuos medium, works fine with illustrator and clip studio.But i can save and quit the app normally.

 

Waiting for help,

Thanks,

Arvnd

 

 

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correct answers 1 Correct answer

New Here , Feb 24, 2021 Feb 24, 2021

hi.

i'm solved this problem just now.

it's simple. downgrade photoshop version.

now i'm use 21.2.5 version.

my english is not good, sorry!

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Adobe
Feb 22, 2021 Feb 22, 2021

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Hi there,

 

Sorry that Photoshop 2021 brush tool stops responding and a mouse pointer starts showing on your screen.

 

Would you mind sharing the exact version of Photoshop 2021 along with your computer's operating system? 

 

Does the problem occurs while using a particular brush? Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance menu, then relaunch Photoshop and let us know if it helps?

 

Does the problem occurs only while using the Wacom tablet? Please ensure that the tablet drivers are up to date. 

 

To get started, you may checkout the steps mentioned here: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

 

Thanks,

Akash

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New Here ,
Feb 24, 2021 Feb 24, 2021

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hi.

i'm solved this problem just now.

it's simple. downgrade photoshop version.

now i'm use 21.2.5 version.

my english is not good, sorry!

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New Here ,
Feb 24, 2021 Feb 24, 2021

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+

my problem was 'can click, but can't draw' THING.

tool was wacom cintique.

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Feb 24, 2021 Feb 24, 2021

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That's great. Glad to know it worked. If you have any other query or need further assistance, feel free to get back to us anytime.

 

Thanks,

Akash

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Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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LATEST

same here, im on 22.2

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