Photoshop 2021 completely unusable – how can I downgrade to 19 or 20?!

Community Beginner ,
Dec 22, 2020

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Photoshop 2021 is completely unusable and unstable for my part (and a lot of other people on this forum). I can't even do my work assignments leaving me with backwork for christmas (!!!)

 

- "Could not complete your request because of a program error."

- Freezes up all the time, big files and small files

- Can't save documents (Program error)

- Graphical bugs everywhere

 

Since these seem to be known and widespread problem I'm totally dumbfounded this could be released.

Is there a way to access an old version of photoshop so I can actually do my work?

 

My computer is up to date and my hardware is well above requirments.

 

MacBook Pro (16-inch, 2019)

Big Sur 11.1

Photoshop v 22.1

2,3 GHz 8-Core Intel Core i9

32 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

+ Intel UHD Graphics 630 1536 MB

 

 

Correct answer by Azevedesign | Community Beginner

Hello ludhall to a possibility. 

Go to your creative cloud, click on the "..." dots in the program and choose the version you want that the error is not occurring.

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Bug, Crash or freeze, Mac, Performance, Problem or error

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Photoshop 2021 completely unusable – how can I downgrade to 19 or 20?!

Community Beginner ,
Dec 22, 2020

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Photoshop 2021 is completely unusable and unstable for my part (and a lot of other people on this forum). I can't even do my work assignments leaving me with backwork for christmas (!!!)

 

- "Could not complete your request because of a program error."

- Freezes up all the time, big files and small files

- Can't save documents (Program error)

- Graphical bugs everywhere

 

Since these seem to be known and widespread problem I'm totally dumbfounded this could be released.

Is there a way to access an old version of photoshop so I can actually do my work?

 

My computer is up to date and my hardware is well above requirments.

 

MacBook Pro (16-inch, 2019)

Big Sur 11.1

Photoshop v 22.1

2,3 GHz 8-Core Intel Core i9

32 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

+ Intel UHD Graphics 630 1536 MB

 

 

Correct answer by Azevedesign | Community Beginner

Hello ludhall to a possibility. 

Go to your creative cloud, click on the "..." dots in the program and choose the version you want that the error is not occurring.

TOPICS
Bug, Crash or freeze, Mac, Performance, Problem or error

Views

58

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Dec 22, 2020 0
Community Beginner ,
Dec 22, 2020

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Hello ludhall to a possibility. 

Go to your creative cloud, click on the "..." dots in the program and choose the version you want that the error is not occurring.

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Dec 22, 2020 0
ludhall LATEST
Community Beginner ,
Dec 22, 2020

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Thank you! Thought I looked everywhere. I now installed Photoshop v21 (2020), and it works perfectly. 

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Dec 22, 2020 0