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Photoshop 2021 completely unusable – how can I downgrade to 19 or 20?!

Community Beginner ,
Dec 22, 2020 Dec 22, 2020

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Photoshop 2021 is completely unusable and unstable for my part (and a lot of other people on this forum). I can't even do my work assignments leaving me with backwork for christmas (!!!)

 

- "Could not complete your request because of a program error."

- Freezes up all the time, big files and small files

- Can't save documents (Program error)

- Graphical bugs everywhere

 

Since these seem to be known and widespread problem I'm totally dumbfounded this could be released.

Is there a way to access an old version of photoshop so I can actually do my work?

 

My computer is up to date and my hardware is well above requirments.

 

MacBook Pro (16-inch, 2019)

Big Sur 11.1

Photoshop v 22.1

2,3 GHz 8-Core Intel Core i9

32 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

+ Intel UHD Graphics 630 1536 MB

 

 

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correct answers 1 Correct answer

Community Beginner , Dec 22, 2020 Dec 22, 2020

Hello ludhall to a possibility. 

Go to your creative cloud, click on the "..." dots in the program and choose the version you want that the error is not occurring.

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Community Beginner ,
Dec 22, 2020 Dec 22, 2020

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Hello ludhall to a possibility. 

Go to your creative cloud, click on the "..." dots in the program and choose the version you want that the error is not occurring.

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Community Beginner ,
Dec 22, 2020 Dec 22, 2020

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Thank you! Thought I looked everywhere. I now installed Photoshop v21 (2020), and it works perfectly. 

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