• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop 2021 crashes at startup on pc

New Here ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

Hello,

 

Photoshop 2021 crashes at startup on my pc.

 

I unsinstalled and reinstalled but it still crashes.

 

I atteched two screencaps of my config and the crashing message.

 

Thank you very much for your help.

Christophe

 

 

 

 

Views

761

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
LEGEND ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

LATEST

Try trashing your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) immediately after launching Photoshop. You will be prompted to delete the current settings.

 

To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder:
Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

Delete prefs.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines