Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi there,
We're sorry about the trouble with Photoshop 2021 due to the the app crashing while using working with Layers or Groups.
Would you mind sharing the exact version of Photoshop you're using? Please ensure you have all available macOS updates installed on the computer along with the latest drivers for your computers graphics card.
Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance menu, then relaunch Photoshop and let us know if it helps? See: https://helpx.adobe.com/in/photoshop/kb/troubleshoot-gpu-graphics-card.html#GPUandgraphicsdrivertrou...
If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3
Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG
Let us know how it goes!
Regards,
Akash