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Photoshop 2021 crashes while editing Layers and Groups

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Mar 24, 2021 Mar 24, 2021

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PSCC 21 crash 4th time 😞

fine-tuning in layergroep, anybody, or Adobe, a solution?

 

Martin Rijpstra fotografie

The Netherlands

 

 

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Adobe
Mar 25, 2021 Mar 25, 2021

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Hi there,

 

We're sorry about the trouble with Photoshop 2021 due to the the app crashing while using working with Layers or Groups.

 

Would you mind sharing the exact version of Photoshop you're using? Please ensure you have all available macOS updates installed on the computer along with the latest drivers for your computers graphics card.

 

Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance menu, then relaunch Photoshop and let us know if it helps? See: https://helpx.adobe.com/in/photoshop/kb/troubleshoot-gpu-graphics-card.html#GPUandgraphicsdrivertrou... 

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Akash

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