Photoshop 2021 crashing repeatedly on Mac with Catalina OS

Explorer ,
May 14, 2021 May 14, 2021

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I have had Adobe support do remote screen sharing as a result of Photoshop quitting on launch. The second time the technician removed ALL Adobe software and related system files from my iMac (latest version of Catalina OS). The latest tech support resulted in Photoshop running for a few days without incident but it is now crashing on launch. I've attached a portion of the system report after the crash in case it helps solve the issue. Any help appreciated.

Paul Read

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Crash or freeze, Mac

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Adobe Community Professional ,
May 14, 2021 May 14, 2021

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Hi, sorry about that

I don’t have a solution, but maybe if you install a previous version of Photoshop.

Go to the creative cloud app and click on the 3 dots next to Photoshop app to see more options and select other versions

you can install a previous version of Photoshop and maybe that will work, sometimes there are bugs and you have to update the system

Let me know if that works

 

Regards

Eugenio

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