Copy link to clipboard
Copied
I have had Adobe support do remote screen sharing as a result of Photoshop quitting on launch. The second time the technician removed ALL Adobe software and related system files from my iMac (latest version of Catalina OS). The latest tech support resulted in Photoshop running for a few days without incident but it is now crashing on launch. I've attached a portion of the system report after the crash in case it helps solve the issue. Any help appreciated.
Paul Read
Copy link to clipboard
Copied
Hi, sorry about that
I don’t have a solution, but maybe if you install a previous version of Photoshop.
Go to the creative cloud app and click on the 3 dots next to Photoshop app to see more options and select other versions
you can install a previous version of Photoshop and maybe that will work, sometimes there are bugs and you have to update the system
Let me know if that works
Regards
Eugenio