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Photoshop 2021 does not work as the edits no longer show on the images.

New Here ,
Nov 01, 2020

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While using PS 2021 the system freezes. Everything is operational but the editing does not appear on the image and the tool, e.g., spot healing is still active. Any ideas?

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Crash or freeze, Performance, Problem or error, Windows

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Photoshop 2021 does not work as the edits no longer show on the images.

New Here ,
Nov 01, 2020

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While using PS 2021 the system freezes. Everything is operational but the editing does not appear on the image and the tool, e.g., spot healing is still active. Any ideas?

TOPICS
Crash or freeze, Performance, Problem or error, Windows

Views

50

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Nov 01, 2020 0
Adobe Employee ,
Nov 03, 2020

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Hi there, 

 

Sorry that Photoshop 2021 does not work as the edits no longer show on the images.

 

Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

 

If that does not help, please try restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D

 

Thanks, 

Akash

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Nov 03, 2020 0
New Here ,
Nov 03, 2020

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Hello,

My system does not perform to my expectations with the graphic acceleration turned off

Regards
Don

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Nov 03, 2020 0
Adobe Employee ,
Nov 09, 2020

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Thanks for the update Don. 

 

Does it help if set the Drawing mode of your graphics card processing to "Basic" or "Normal" under the Preferences> Performance menu in Photoshop? 

 

Also, checkout these steps mentioned in our Photoshop GPU troubleshooting article: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#DisableGraphicsProcessor

 

~Akash

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Nov 09, 2020 0