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Photoshop 2021 Graphics Processor not enabling

Explorer ,
Oct 21, 2020 Oct 21, 2020

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Despite the checkbox "Use Graphics Processor" being checked the graphics processor is not being enabled, to turn it on I have to uncheck it, restart Photoshop, check the box, restart Photoshop, and then it turns on. However, as soon as I close one image and open the next it reverts and turns back off.

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Adobe
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Oct 21, 2020 Oct 21, 2020

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Hi

Can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing in this thread.

Since the release of version 21.2 and above Photoshop has issues with some old and not so old GPU's

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Explorer ,
Oct 21, 2020 Oct 21, 2020

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Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64 Number of Launches: 54 Operating System: Mac OS 10.15.6 System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2 Physical processor count: 4 Processor speed: 3500 MHz Built-in memory: 32768 MB Free memory: 16717 MB Memory available to Photoshop: 27422 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.34.1.4 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.60.8 - Min Core Sync Required: 4.3.28.24 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 seconds Native GPU: Enabled. Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin OpenCL crashed on 2019-03-15 at 8:39:36 AM (Initializing OpenCL and OpenCL enabled features) Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=1440, right=2560 Display: 2 Display Bounds: top=293, left=2560, bottom=1373, right=4480 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="16915464"
glgpu[0].GLVendor="AMD"
glgpu[0].GLRenderer="16915464"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 (Jul 5 2020 01:14:53)"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4294
clgpu[0].CLName="AMD Radeon Pro 575 Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLBandwidth=1.600000e+11
clgpu[0].CLCompute=1774.119150
nativegpu[0].NativeName="AMD Radeon Pro 575"
License Type: Subscription Serial number: 94070148992296446854 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2021/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 465.6G, 48.4G free Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/ Installed components: dvametadata.framework dvametadata 12.1.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164488 79.164488 ICUUnicode.framework ICUUnicode dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe ICUConverter.framework ICUConverter dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe AdobeCrashReporter.framework AdobeCrashReporter 8.0.7 boost_system.framework boost_system 12.1.0.0 AdobeACE.framework AdobeACE 2.20.02.47209 79.623884 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.46941 79.622927 AIDE.framework AIDE 1.5.0.47011 79.623154 dynamiclink.framework dynamiclink 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 boost_filesystem.framework boost_filesystem 12.1.0.0 AdobeBIB.framework AdobeBIB 1.2.03.47209 79.623884 AdobeXMPFiles.framework AdobeXMPFiles 79.164488 79.164488 AdobeLinguistic.framework 194855b5b2cb7a043e8696dc032154338fb09390 dvaplayer.framework dvaplayer 12.1.0.0 PlugPlugOwl.framework PlugPlugOwl 10.0.0.80 AdobeAGM.framework AdobeAGM 4.30.87.47209 79.623884 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 79.623146 AdobePDFL.framework AdobePDFL 15.0.0.46993 79.395135 dvacore.framework dvacore 12.1.0.0 AdobePIP.framework AdobePIP 8.1.0.73.49198 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.46941 79.622927 dvatransport.framework dvatransport 12.1.0.0 AdobeXMP.framework AdobeXMPCore 79.164488 79.164488 AdobeJP2K.framework AdobeJP2K 1.2.2.46701 79.275695 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 LogSession.framework LogSession 8.1.0.73.49198 PlugPlugExternalObject.framework 10.0.0.80 AdobeSVGAGM.framework AdobeSVGAGM 1.0.47013 79.623146 dvametadataapi.framework dvametadataapi 12.1.0.0 WRServices.framework WRServices 16.0.0 16.0.0.0 AdobeBIBUtils.framework AdobeBIBUtils 1.1.47209 79.623884 boost_threads.framework boost_threads 12.1.0.0 AdobeCoolType.framework AdobeCoolType 5.17.00.47209 79.623884 dvamediatypes.framework dvamediatypes 12.1.0.0 AdbePM.framework AdbePM 5.0.00.377277 1.624362 boost_date_time.framework boost_date_time 12.1.0.0 dynamic-torqnative.framework Torq Native uxp-4.1.2.214 AdobeMPS.framework AdobeMPS 5.8.1.47011 79.623129 dvaui.framework dvaui 12.1.0.0 ICUData.framework ICUData dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe dvamarshal.framework dvamarshal 12.1.0.0 Unified Extensibility Platform uxp-4.1.2.214 Required plugins: Accented Edges 22.0.0, © 1991-2020 Adobe. 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