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Photoshop 2021 memory issue, saving, dragging. Photoshop freezing & not working properly on macOS

New Here ,
Feb 10, 2021 Feb 10, 2021

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Since the update of 2021 photoshop doesn't work for me. dragging makes the portion of images disappear, lagging and freezing upon simple tasks, saving takes ages, and memory usage is a disaster. What is going on? Im on a macbook pro 15" 2017 mojave 10.14.6.  I am a working professional and have used photoshop from the early days never seen an update that bad I need to revert to 2019 , 2020 wasn't that great either. Has anyone had similar problems?

 

 

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Adobe
Adobe Employee ,
Feb 10, 2021 Feb 10, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Please try optimizing the preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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