Photoshop 2021 not responding on MacBook Pro

New Here ,
May 17, 2021 May 17, 2021

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Hello guys, i need some help.

My photoshop CC 2021 always not responding when i open it. Can you guys solve my problem please?

im using Macbook Pro

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Crash or freeze, How to, Problem or error

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Adobe Community Professional ,
May 18, 2021 May 18, 2021

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What version of Photoshop?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Adobe Employee ,
May 18, 2021 May 18, 2021

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Hi there, 

 

Sorry that Photoshop 2021 is responding on your MacBook Pro.

 

Please share the version of Photoshop 2021 along with your macOS version.

 

Does the app freezes while performing a specific task? To get started, you may checkout the steps mentioned here: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

 

Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance menu, then relaunch Photoshop and let us know if it helps?

 

Thanks, 

Akash

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