Photoshop 2021 Pop up: Op je systeem is geen appgeheugen meer beschikbaar

New Here ,
Mar 27, 2021 Mar 27, 2021

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Ik krijg steeds bovenstaande melding (zie screendump). Adobe Photoshop gebruikt meer dan 100 GB! Wat ik in de instellingen ook probeer, het komt steeds terug. Voorkeuren volledig weggooien en herinstalleren helpt ook niet. In 'activity center' zie ook dat Photoshop ongeveer 100% CPU gebruikt. Virusscanner Bitdefender vindt niets (al onderschepte het wel een maand terug een ongeopend mailtje waar een trojan-horse in zat). Bij afsluiten blijft Photoshop hangen op synchroniseren. Graag suggesties.

 

Sia0D4C_0-1616851189213.png

 

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Mac, Problem or error

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Adobe Employee ,
Apr 02, 2021 Apr 02, 2021

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Hi,

 

We're sorry about the trouble due to the high Ram usage by Photoshop. Would you mind telling us which macOS version are you working on?

 

If you're using macOS Catalina or macOS Big Sur, Please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility. Once done, restart the Mac & check if it helps.

 

If the issue persists, please try resetting the preferences of Photoshop manually using the steps suggested here: https://adobe.ly/3dFRlyi

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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New Here ,
Apr 13, 2021 Apr 13, 2021

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Ook ik krijg te maken met dezelfde melding over het app geheugen.Instellingen zoals aangegeven in het reply staan goed.

Big Sur met 40 gb ram geheugen.

Wanneer Lightroom classic stopt gebruikt het 68.7 gb en is ook nog steeds bezeig foto's te synchroniseren

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