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Photoshop 2021 Program Error

New Here ,
Nov 02, 2020 Nov 02, 2020

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Whats the point of Photoshop 2021's graphic card requirements being so high if 90% of us probably won't be able to use it? I have a new, top of the range laptop and it is not compatible?

I also think Adobe should give a heads up on the Update on Creative Cloud that you need a super computer for it to work before allowing download. I've wasted a lot of time upgrading and transferring settings up and down just to downgrade to 2020 again. It worked for 30min perfectly and just suddenly started giving pop ups all ending with "Program Error".

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correct answers 1 Correct answer

Community Expert , Jan 19, 2021 Jan 19, 2021

Hi! for the program error, the fix is out: update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

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Adobe
Community Expert ,
Nov 02, 2020 Nov 02, 2020

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Hi

You haven't given any specifics. Does your system meet the system requirements? There is also a link on that page for "Known Issues".

https://helpx.adobe.com/photoshop/system-requirements.html

 

I was not expecting PS to install or run on my early 2015 MacBook Pro, but it does. I just upgraded my iMac OS last night, so I'll find out today if I need to buy a new computer.

~ Jane

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Community Expert ,
Jan 19, 2021 Jan 19, 2021

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Hi! for the program error, the fix is out: update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

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