Photoshop 2021 Save as function not working

Community Beginner ,
Jan 03, 2021 Jan 03, 2021

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I was working on a project yesterday and notice that the save as function is not working. Tried to use the hotkeys and pull down menu but nothing works.

I read a lot of complaints regarding the same issue and tried possible solutions but still no luck fixing the problem. One post even mentioned about the graphic card incompatibility but I don't think this is a problem with my laptop as I was able to save a .psd file with one of the photos that I am currently working on about a week ago.

 

Anyone who's experiencing the same issue? 

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Bug, Mac, Problem or error

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Adobe Community Professional ,
Jan 03, 2021 Jan 03, 2021

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Community Beginner ,
Jan 06, 2021 Jan 06, 2021

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I don't have this error. What happens to me is everytime I click the save us on the drop down menu or use the hot keys, nothing comes out. No pop up window or anything. 

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New Here ,
Jan 04, 2021 Jan 04, 2021

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I had the same problem. I tried and checked every step in Adobe's troubleshooting link, but it didn't change anything. It wasn't until I uninstalled the latest version (22.1) and re-installed the older version (22.01) that the problems went away.

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Community Beginner ,
Jan 06, 2021 Jan 06, 2021

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How did you download the previous PS version?

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Advocate ,
Jan 06, 2021 Jan 06, 2021

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In the Creative Cloud app there is a list of your apps. Next to the line with Photoshop, click on the three dots at the very right. That will bring up a choice of "Other Versions" choose that and reinstall the one you want.

Kenneth Seals

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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Thanks for this. Working on it now. Hope this works.

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Community Beginner ,
Jan 09, 2021 Jan 09, 2021

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I tried following the troubleshoot guide every step, reinstalling the oldest version that I can get (21.2.4), resetting the preference, giving PS full disk access. None of these methods works. Any other ideas?

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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yes!

 

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