Copy link to clipboard
Copied
New MacBook Pro (16-inch, 2019) purchased this week. Dropped down to Catalina because I'm not ready for an OS that will need updates.
Anyhow I'm trying to load Photoshop 2021 and it is taking forever. Utterly ridiculous! I need it for my MacBook for lecturing. What is happening!
Hi there,
Sorry that Photoshop 2021 is loading slowly on your computer running the macOS Catalina.
Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance menu, then relaunch Photoshop and let us know if it helps?
If it doesn't, would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D
Than
...Copy link to clipboard
Copied
Hi there,
Sorry that Photoshop 2021 is loading slowly on your computer running the macOS Catalina.
Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance menu, then relaunch Photoshop and let us know if it helps?
If it doesn't, would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D
Thanks,
Akash
Copy link to clipboard
Copied
The problem has been solved. Thank you.
Copy link to clipboard
Copied
That's great. Glad to know it worked. If you have any other query or need further assistance, feel free to get back to us anytime.
Thanks,
Akash
Copy link to clipboard
Copied
This works to me too, thank God. Was impossible to work....
Copy link to clipboard
Copied
Hi there,
Thanks for the heads up. Glad to know it worked. If you have any other query or need further assistance, feel free to get back to us anytime.
Thanks,
Akash