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Photoshop 2021 ver22.0.0 not working after system restore

New Here ,
Nov 12, 2020

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Hi

I have had to do a system restore on my win 10 PC using a restore point from last week. Since implementing the restore Photoshop 2021 is not loading correctly. I am new to this but I can see where to uninstal this version from Adobe Creative cloud, the question I suppose is where do I get the reinstall option?

Thanks in advance

 

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Photoshop 2021 ver22.0.0 not working after system restore

New Here ,
Nov 12, 2020

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Hi

I have had to do a system restore on my win 10 PC using a restore point from last week. Since implementing the restore Photoshop 2021 is not loading correctly. I am new to this but I can see where to uninstal this version from Adobe Creative cloud, the question I suppose is where do I get the reinstall option?

Thanks in advance

 

TOPICS
Download and install, How to, Problem or error, Windows

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44

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Nov 12, 2020 0
Adobe Community Professional ,
Nov 12, 2020

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Hi

When you uninstall from the Creative Cloud you'll see the option to install after the uninstall, first thing to try is a preferences reset if you haven't already, that can sometimes fix unexpected issues

image1.png

https://helpx.adobe.com/ie/photoshop/using/preferences.html

 

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New Here ,
Nov 12, 2020

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Thank you very much  for that, I have got 2021 version loaded again, it came up as an update for 2020 version on Adobe CC.

However it doesnt look the same as the original I lost in my system  restore, it used to show thumbnails of the recent files I had been working on and showed other options on the opening screen, now however it is just the basic photoshop workspace. Anyway thank you again. 

K

 

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New Here ,
Nov 12, 2020

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Sorry, I thought I had got it running  ok but when I close an image, the screen doesnt go back to to the set workspace. All I get is a screen with the menu across the top. Is there a setting to keep it at a particular workspace?

I created a new workspace and locked it but that doesnt stay put either?

Thanks

K

 

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