Photoshop 2021 (version 22.3.1) does not start on Windows 10

New Here ,
Apr 13, 2021 Apr 13, 2021

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After the last update, Photoshop 2021 does not start and Photoshop 2020 is gone. I also uninstall the program and reinstall it. Unable to run. How can I download Photoshop 2020 again? (  My system is Windows 10) Cheers

 

 

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind what happens when you try launching Photoshop? Are you getting an error or is that application freezing? Please ensure you have all available Windows updates installed on the computer.

 

You can roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Nikunj

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