Photoshop 2021 will not work at all since last update

New Here ,
May 02, 2021 May 02, 2021

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Photoshop 2021 will do nothing but crash no matter how you try to open it since the last update?

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Crash or freeze, Problem or error

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Adobe Community Professional ,
May 02, 2021 May 02, 2021

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Try updating your computer's operating system.  Whenever I run into this problem usually that fixes it.

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Adobe Community Professional ,
May 02, 2021 May 02, 2021

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Is your OS & hardware meeting the system requirements

Reset PrefsThoroughly (Mac)

  • Quit Illustrator (100% you must do this)
  • Finder >> Go (hold down option to show hidden) >> library 
  • Preferences >> Adobe  >> (Program Name) rename to (Program Name) .old
  • Library- >> Caches >> com.(Program Name) rename to (Program Name) .old
  • Library >> Application Support >> Adobe >> (Program Name) rename to (Program Name) .old

Reset Prefs Thoroughly (windows):

  • Close all Adobe applications.
  • Go to Location : C:\Users\user\AppData\Roaming\Adobe
  • Rename Adobe Illustrator and Adobe Illustrator XX Settings folders to Adobe Illustrator.old and Adobe Illustrator XX Settings folders.old
  • Launch Illustrator from CC.

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