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Photoshop 21.1.0 Window Workspace Freezes Often (Mac OS 10.15.3)

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Feb 21, 2020

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Have this issue since updating Photoshop to 21.1.0. I will be working on a file when everything in the workspaces seizes up. I can't change tools, zoom, etc. I can grab the workspace corner an adjust but it stretches and distorts image in the view window. Only thing I am able to do is save the work, where I am at. Quit and restart. This has not bode well when working on an intensive selection. Essential have to restart the process all over.

 

Video of issue: https://adobe.ly/2uhPAoA

 

System info below:

---------------------------

Adobe Photoshop Version: 21.1.0 20200212.r.106 2020/02/12: 4dd027efb58 x64
Number of Launches: 379
Operating System: Mac OS 10.15.3
System architecture: Intel CPU Family:6, Model:5, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3200 MHz
Built-in memory: 32768 MB
Free memory: 19378 MB
Memory available to Photoshop: 29788 MB
Memory used by Photoshop: 70 %
ACP.local Status:
- SDK Version: 1.26.5
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.24.11
- Min Core Sync Required: 4.3.4.2
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 300 seconds
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8176
glgpu[0].GLName="AMD Radeon Pro Vega 56 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro Vega 56 OpenGL Engine"
glgpu[0].GLRendererID=16915713
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Jan 2 2020 17:35:29)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=8176
clgpu[0].CLName="AMD Radeon Pro Vega 56 Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915712
clgpu[0].CLDriverVersion="1.2 (Jan 13 2020 20:12:46)"
clgpu[0].CLBandwidth=7.35862e+11
clgpu[0].CLCompute=4048.08
nativegpu[0].NativeName="AMD Radeon Pro Vega 56"
License Type: Subscription
Serial number: 90970711066203260446
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop 2020/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.82T, 1.21T free
Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/

Installed components:

dvametadata.framework dvametadata 12.1.0.0
AdobeXMPScript.framework AdobeXMPScript 79.164036 79.164036
ICUUnicode.framework ICUUnicode gtlib_12.0.23744
ICUConverter.framework ICUConverter gtlib_12.0.23744
AdobeCrashReporter.framework AdobeCrashReporter 7.7.2
boost_system.framework boost_system 12.1.0.0
AdobeACE.framework AdobeACE 2.20.02.45200 79.615153
AdobeOwl.framework AdobeOwl 5.5.0
mediacoreif.framework mediacoreif 12.1.0.0
dvascripting.framework dvascripting 12.1.0.0
dvaappsupport.framework dvaappsupport 12.1.0.0
dvaunittesting.framework dvaunittesting 12.1.0.0
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.44656 79.613314
AIDE.framework AIDE 1.5.0.44917 79.614251
dynamiclink.framework dynamiclink 12.1.0.0
dvaaccelerate.framework dvaaccelerate 12.1.0.0
dvametadataUI.framework dvametadataUI 12.1.0.0
boost_filesystem.framework boost_filesystem 12.1.0.0
AdobeBIB.framework AdobeBIB 1.2.03.45200 79.615153
AdobeXMPFiles.framework AdobeXMPFiles 79.164036 79.164036
AdobeLinguistic.framework 24237
dvaplayer.framework dvaplayer 12.1.0.0
PlugPlugOwl.framework PlugPlugOwl 9.4.0.139
AdobeAGM.framework AdobeAGM 4.30.87.45200 79.615153
adobe_caps.framework adobe_caps 11.0.0.14 1.584361
AdobeSVGRE.framework AdobeSVGRE 6.0 79.615153
AdobePDFL.framework AdobePDFL 15.0.0.45003 79.356813
dvacore.framework dvacore 12.1.0.0
AdobePIP.framework AdobePIP 8.1.0.40.48685
AdobePDFSettings.framework AdobePDFSettings 1.7
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.44656 79.613314
dvatransport.framework dvatransport 12.1.0.0
AdobeXMP.framework AdobeXMPCore 79.164036 79.164036
AdobeJP2K.framework AdobeJP2K 1.2.2.44568 79.273548
dvaaudiodevice.framework dvaaudiodevice 12.1.0.0
LogSession.framework LogSession 8.1.0.40.48685
PlugPlugExternalObject.framework 9.4.0.139
AdobeSVGAGM.framework AdobeSVGAGM 1.0.45200 79.615153
dvametadataapi.framework dvametadataapi 12.1.0.0
WRServices.framework
AdobeBIBUtils.framework AdobeBIBUtils 1.1.45200 79.615153
boost_threads.framework boost_threads 12.1.0.0
AdobeCoolType.framework AdobeCoolType 5.17.00.45200 79.615153
dvamediatypes.framework dvamediatypes 12.1.0.0
AdbePM.framework AdbePM 4.0.01.377267 1.616268
boost_date_time.framework boost_date_time 12.1.0.0
dynamic-torqnative.framework Torq Native 1
AdobeMPS.framework AdobeMPS 5.8.1.45192 79.615103
dvaui.framework dvaui 12.1.0.0
ahclient.framework ahclient 4.1.1.0
ICUData.framework ICUData gtlib_12.0.23744
dvamarshal.framework dvamarshal 12.1.0.0
Unified Extensibility Platform uxp-3.4.2.14


Required plug-ins:

Accented Edges 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 21.1.0, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Average 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin”
Bas Relief 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
BMP 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Camera Raw 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Charcoal 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Chrome 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Cineon 21.1 © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin”
Clouds 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
Color Halftone 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Colored Pencil 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Conté Crayon 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Craquelure 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 21.1 © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Crosshatch 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crystallize 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Cutout 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Dark Strokes 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
De-Interlace 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dicom 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin”
Difference Clouds 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
Diffuse Glow 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Displace 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dry Brush 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Eazel Acquire 21.1 © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
Entropy 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Export Color Lookup Tables 21.1 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Extrude 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
FastCore Routines 21.1 © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin”
Fibers 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Film Grain 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Filter Gallery 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Fresco 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glass 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glowing Edges 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Grain 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Graphic Pen 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halftone Pattern 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halide Bottlenecks 21.1 © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
HDRMergeUI 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
HSB/HSL 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
IFF Format 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
IGES 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
Ink Outlines 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
JPEG 2000 21.1 © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
Kurtosis 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Lens Blur 21.1.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
Lens Correction 21.1.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
Lens Flare 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Liquify 21.1.0, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin”
Matlab Operation 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Maximum 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Mean 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Measurement Core 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
Median 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Mezzotint 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Minimum 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
MMXCore Routines 21.1 © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin”
Mosaic Tiles 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Multiprocessor Support 21.1 © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
Neon Glow 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Note Paper 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
NTSC Colors 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
Ocean Ripple 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
OpenEXR 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Paint Daubs 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Palette Knife 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Patchwork 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Paths to Illustrator 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
PCX 21.1 © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin”
Photocopy 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Picture Package Filter 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Pinch 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Pixar 21.1 © 1989-2020 Adobe. All rights reserved. - from the file “Pixar.plugin”
Plaster 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Plastic Wrap 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Pointillize 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Polar Coordinates 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Portable Bit Map 21.1 © 1989-2020 Adobe. All rights reserved. - from the file “PBM.plugin”
Poster Edges 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
PRC 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
Radial Blur 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Radiance 21.1 © 2003-2020 Adobe. All rights reserved. - from the file “Radiance.plugin”
Range 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Render Color Lookup Grid 21.1 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Reticulation 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Ripple 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Rough Pastels 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Save for Web 21.1.0, © 1999-2020 Adobe. All rights reserved. - from the file “Save for Web.plugin”
ScriptingSupport 21.1, © 2002-2020 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
Shake Reduction 21.1.0, © 2014-2020 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
Shear 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Skewness 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Smart Blur 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Smudge Stick 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Solarize 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin”
Spaces 21.1, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin”
Spatter 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Spherize 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Sponge 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Sprayed Strokes 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stained Glass 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stamp 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Standard Deviation 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Sumi-e 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Summation 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Targa 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Texturizer 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Tiles 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Torn Edges 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Twirl 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
U3D 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
Underpainting 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Vanishing Point 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
Variance 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Water Paper 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Watercolor 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Wave 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wind 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 21.1 © 1989-2020 Adobe. All rights reserved. - from the file “WBMP.plugin”
ZigZag 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins:

GoZPlugIn CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop 2020/Plug-ins/GoZ/GoZPlugIn64.plugin/”

Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

com.adobe.ccx.start 3.2.0.70 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.ccx.start/"
CDO: 1.62.3
CmdN: 1.2.0
CDP: 1.89.3
com.adobe.photoshop.personalization 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.personalization/"


Extensions:

com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
New Document 3.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4”
Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/index.html”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/purchaseTypekit.html”
Home 2.9.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.9.0/index.html?v=2.9.0.47”
com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/extensions/capture/capture.html”
Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html”
Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

------------------------------------------------------------

Hi there,

 

We are sorry about the performance issues with Photoshop 21.1.

 

Please go to the "System Preferences" of your Mac, then "Security and Privacy", then select the "Privacy" tab. Once there, select "Accessibility" from the list on the left and Photoshop to the list. Also, grant permissions to Photoshop under "Full disk access". Once done, please restart the computer to check if that helps.

 

If you still face issues, please reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

 

Please backup your actions, brushes, etc. before you reset the preferences. Please check: https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,

Nikunj

TOPICS
Bug, Crash or freeze, Mac, Performance, Problem or error

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Photoshop 21.1.0 Window Workspace Freezes Often (Mac OS 10.15.3)

New Here ,
Feb 21, 2020

Copy link to clipboard

Copied

Have this issue since updating Photoshop to 21.1.0. I will be working on a file when everything in the workspaces seizes up. I can't change tools, zoom, etc. I can grab the workspace corner an adjust but it stretches and distorts image in the view window. Only thing I am able to do is save the work, where I am at. Quit and restart. This has not bode well when working on an intensive selection. Essential have to restart the process all over.

 

Video of issue: https://adobe.ly/2uhPAoA

 

System info below:

---------------------------

Adobe Photoshop Version: 21.1.0 20200212.r.106 2020/02/12: 4dd027efb58 x64
Number of Launches: 379
Operating System: Mac OS 10.15.3
System architecture: Intel CPU Family:6, Model:5, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3200 MHz
Built-in memory: 32768 MB
Free memory: 19378 MB
Memory available to Photoshop: 29788 MB
Memory used by Photoshop: 70 %
ACP.local Status:
- SDK Version: 1.26.5
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.24.11
- Min Core Sync Required: 4.3.4.2
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 300 seconds
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8176
glgpu[0].GLName="AMD Radeon Pro Vega 56 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro Vega 56 OpenGL Engine"
glgpu[0].GLRendererID=16915713
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Jan 2 2020 17:35:29)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=8176
clgpu[0].CLName="AMD Radeon Pro Vega 56 Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915712
clgpu[0].CLDriverVersion="1.2 (Jan 13 2020 20:12:46)"
clgpu[0].CLBandwidth=7.35862e+11
clgpu[0].CLCompute=4048.08
nativegpu[0].NativeName="AMD Radeon Pro Vega 56"
License Type: Subscription
Serial number: 90970711066203260446
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop 2020/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.82T, 1.21T free
Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/

Installed components:

dvametadata.framework dvametadata 12.1.0.0
AdobeXMPScript.framework AdobeXMPScript 79.164036 79.164036
ICUUnicode.framework ICUUnicode gtlib_12.0.23744
ICUConverter.framework ICUConverter gtlib_12.0.23744
AdobeCrashReporter.framework AdobeCrashReporter 7.7.2
boost_system.framework boost_system 12.1.0.0
AdobeACE.framework AdobeACE 2.20.02.45200 79.615153
AdobeOwl.framework AdobeOwl 5.5.0
mediacoreif.framework mediacoreif 12.1.0.0
dvascripting.framework dvascripting 12.1.0.0
dvaappsupport.framework dvaappsupport 12.1.0.0
dvaunittesting.framework dvaunittesting 12.1.0.0
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.44656 79.613314
AIDE.framework AIDE 1.5.0.44917 79.614251
dynamiclink.framework dynamiclink 12.1.0.0
dvaaccelerate.framework dvaaccelerate 12.1.0.0
dvametadataUI.framework dvametadataUI 12.1.0.0
boost_filesystem.framework boost_filesystem 12.1.0.0
AdobeBIB.framework AdobeBIB 1.2.03.45200 79.615153
AdobeXMPFiles.framework AdobeXMPFiles 79.164036 79.164036
AdobeLinguistic.framework 24237
dvaplayer.framework dvaplayer 12.1.0.0
PlugPlugOwl.framework PlugPlugOwl 9.4.0.139
AdobeAGM.framework AdobeAGM 4.30.87.45200 79.615153
adobe_caps.framework adobe_caps 11.0.0.14 1.584361
AdobeSVGRE.framework AdobeSVGRE 6.0 79.615153
AdobePDFL.framework AdobePDFL 15.0.0.45003 79.356813
dvacore.framework dvacore 12.1.0.0
AdobePIP.framework AdobePIP 8.1.0.40.48685
AdobePDFSettings.framework AdobePDFSettings 1.7
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.44656 79.613314
dvatransport.framework dvatransport 12.1.0.0
AdobeXMP.framework AdobeXMPCore 79.164036 79.164036
AdobeJP2K.framework AdobeJP2K 1.2.2.44568 79.273548
dvaaudiodevice.framework dvaaudiodevice 12.1.0.0
LogSession.framework LogSession 8.1.0.40.48685
PlugPlugExternalObject.framework 9.4.0.139
AdobeSVGAGM.framework AdobeSVGAGM 1.0.45200 79.615153
dvametadataapi.framework dvametadataapi 12.1.0.0
WRServices.framework
AdobeBIBUtils.framework AdobeBIBUtils 1.1.45200 79.615153
boost_threads.framework boost_threads 12.1.0.0
AdobeCoolType.framework AdobeCoolType 5.17.00.45200 79.615153
dvamediatypes.framework dvamediatypes 12.1.0.0
AdbePM.framework AdbePM 4.0.01.377267 1.616268
boost_date_time.framework boost_date_time 12.1.0.0
dynamic-torqnative.framework Torq Native 1
AdobeMPS.framework AdobeMPS 5.8.1.45192 79.615103
dvaui.framework dvaui 12.1.0.0
ahclient.framework ahclient 4.1.1.0
ICUData.framework ICUData gtlib_12.0.23744
dvamarshal.framework dvamarshal 12.1.0.0
Unified Extensibility Platform uxp-3.4.2.14


Required plug-ins:

Accented Edges 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 21.1.0, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Average 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin”
Bas Relief 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
BMP 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Camera Raw 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Charcoal 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Chrome 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Cineon 21.1 © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin”
Clouds 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
Color Halftone 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Colored Pencil 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Conté Crayon 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Craquelure 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 21.1 © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Crosshatch 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crystallize 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Cutout 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Dark Strokes 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
De-Interlace 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dicom 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin”
Difference Clouds 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
Diffuse Glow 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Displace 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dry Brush 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Eazel Acquire 21.1 © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
Entropy 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Export Color Lookup Tables 21.1 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Extrude 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
FastCore Routines 21.1 © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin”
Fibers 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Film Grain 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Filter Gallery 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Fresco 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glass 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glowing Edges 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Grain 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Graphic Pen 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halftone Pattern 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halide Bottlenecks 21.1 © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
HDRMergeUI 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
HSB/HSL 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
IFF Format 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
IGES 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
Ink Outlines 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
JPEG 2000 21.1 © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
Kurtosis 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Lens Blur 21.1.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
Lens Correction 21.1.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
Lens Flare 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Liquify 21.1.0, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin”
Matlab Operation 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Maximum 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Mean 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Measurement Core 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
Median 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Mezzotint 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Minimum 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
MMXCore Routines 21.1 © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin”
Mosaic Tiles 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Multiprocessor Support 21.1 © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
Neon Glow 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Note Paper 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
NTSC Colors 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
Ocean Ripple 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
OpenEXR 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Paint Daubs 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Palette Knife 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Patchwork 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Paths to Illustrator 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
PCX 21.1 © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin”
Photocopy 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Picture Package Filter 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Pinch 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Pixar 21.1 © 1989-2020 Adobe. All rights reserved. - from the file “Pixar.plugin”
Plaster 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Plastic Wrap 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Pointillize 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Polar Coordinates 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Portable Bit Map 21.1 © 1989-2020 Adobe. All rights reserved. - from the file “PBM.plugin”
Poster Edges 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
PRC 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
Radial Blur 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Radiance 21.1 © 2003-2020 Adobe. All rights reserved. - from the file “Radiance.plugin”
Range 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Render Color Lookup Grid 21.1 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Reticulation 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Ripple 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Rough Pastels 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Save for Web 21.1.0, © 1999-2020 Adobe. All rights reserved. - from the file “Save for Web.plugin”
ScriptingSupport 21.1, © 2002-2020 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
Shake Reduction 21.1.0, © 2014-2020 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
Shear 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Skewness 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Smart Blur 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Smudge Stick 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Solarize 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin”
Spaces 21.1, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin”
Spatter 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Spherize 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Sponge 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Sprayed Strokes 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stained Glass 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stamp 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Standard Deviation 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Sumi-e 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Summation 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Targa 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Texturizer 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Tiles 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Torn Edges 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Twirl 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
U3D 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
Underpainting 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Vanishing Point 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
Variance 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
Water Paper 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Watercolor 21.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Wave 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wind 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 21.1 © 1989-2020 Adobe. All rights reserved. - from the file “WBMP.plugin”
ZigZag 21.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins:

GoZPlugIn CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop 2020/Plug-ins/GoZ/GoZPlugIn64.plugin/”

Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

com.adobe.ccx.start 3.2.0.70 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.ccx.start/"
CDO: 1.62.3
CmdN: 1.2.0
CDP: 1.89.3
com.adobe.photoshop.personalization 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.personalization/"


Extensions:

com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
New Document 3.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4”
Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/index.html”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/purchaseTypekit.html”
Home 2.9.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.9.0/index.html?v=2.9.0.47”
com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/extensions/capture/capture.html”
Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html”
Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

------------------------------------------------------------

Hi there,

 

We are sorry about the performance issues with Photoshop 21.1.

 

Please go to the "System Preferences" of your Mac, then "Security and Privacy", then select the "Privacy" tab. Once there, select "Accessibility" from the list on the left and Photoshop to the list. Also, grant permissions to Photoshop under "Full disk access". Once done, please restart the computer to check if that helps.

 

If you still face issues, please reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

 

Please backup your actions, brushes, etc. before you reset the preferences. Please check: https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,

Nikunj

TOPICS
Bug, Crash or freeze, Mac, Performance, Problem or error

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Feb 21, 2020 0
Adobe Employee ,
Feb 21, 2020

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Hi there,

 

We are sorry about the performance issues with Photoshop 21.1.

 

Please go to the "System Preferences" of your Mac, then "Security and Privacy", then select the "Privacy" tab. Once there, select "Accessibility" from the list on the left and Photoshop to the list. Also, grant permissions to Photoshop under "Full disk access". Once done, please restart the computer to check if that helps.

 

If you still face issues, please reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

 

Please backup your actions, brushes, etc. before you reset the preferences. Please check: https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,

Nikunj

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Feb 21, 2020 0
New Here ,
Feb 26, 2020

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Thank you. As of now I have not had the same issue occur.

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Feb 26, 2020 0
Community Beginner ,
Oct 17, 2020

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Hi,

I am having a similar issue but with Windows. How might I fix it?

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Oct 17, 2020 0
nikunj.m LATEST
Adobe Employee ,
Oct 19, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us which version of Photoshop are you using along with your computers version of Windows? Please ensure you have all available Windows updates installed on the machine.

 

You can also try optimizing the preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Please let us know if it helps!

Regards,

Nikunj

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Oct 19, 2020 0