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Photoshop 21.1.2 is completely unusable - macOS 10.13.6

Explorer ,
May 09, 2020

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I don't know if it updated or not, I'm not tracking it. But for some reason Photoshop started to be laggy, slow and a pain in my work flow. 

 

MacOS 10.13.6

MabBook Pro Mid-2012

16GB RAM, plenty of disk space in an internal SSD and 3 scratch disks. 

 

I've tried all possible combinations of RAM, caches and disks, but nothing is changing. Even changing application to Photoshop results in a freezing and waiting until it wakes up. Then clicking on a layer or any other action makes it freeze again. 

 

I'm installing a previous version now, but you guys have to solve this ASAP. This is no joke, I'm not making memes. I'm working and I need this work to be done fast.

 

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Crash or freeze, Performance, Problem or error

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Photoshop 21.1.2 is completely unusable - macOS 10.13.6

Explorer ,
May 09, 2020

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I don't know if it updated or not, I'm not tracking it. But for some reason Photoshop started to be laggy, slow and a pain in my work flow. 

 

MacOS 10.13.6

MabBook Pro Mid-2012

16GB RAM, plenty of disk space in an internal SSD and 3 scratch disks. 

 

I've tried all possible combinations of RAM, caches and disks, but nothing is changing. Even changing application to Photoshop results in a freezing and waiting until it wakes up. Then clicking on a layer or any other action makes it freeze again. 

 

I'm installing a previous version now, but you guys have to solve this ASAP. This is no joke, I'm not making memes. I'm working and I need this work to be done fast.

 

{Thread renamed by moderator}

 

Topics

Crash or freeze, Performance, Problem or error

Views

581

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Adobe Employee ,
May 11, 2020

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Hi there,

 

Sorry to learn about the poor performance of Photoshop. As you've tried some troubleshooting steps already, could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

 

Is this only happening with Photoshop or any other application as well?

Regards,
Sahil

 

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Explorer ,
May 23, 2020

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Hi Sahil,

 

Yes, I've tried that and nothing changed. 

I'll try to upgrade to 21.1.3 to see if something changed. So far I've downgraded to 21.1.1 and it worked fine, except that it whipped all my preferences. 

It's the only application having this kind of problems. 

 

Thanks for your answer. 

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