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Photoshop 21.2.2 freezes at startup screen.

New Here ,
Nov 08, 2019

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Photoshop freezes at startup screen. I uninstalled and reinstalled, I also disabled the monitor calibration and updated the graphics card. I reinstalled the old version with no issues, it's just the latest update. I use Creative cloud to update

I use an ASUS Q536F-1 with NVIDIA GeForce GTX 1050 with Max-Q Design, 2 GB video ram

 

{Moderator note: Edited the thread title}

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Crash or freeze, Performance

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Photoshop 21.2.2 freezes at startup screen.

New Here ,
Nov 08, 2019

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Photoshop freezes at startup screen. I uninstalled and reinstalled, I also disabled the monitor calibration and updated the graphics card. I reinstalled the old version with no issues, it's just the latest update. I use Creative cloud to update

I use an ASUS Q536F-1 with NVIDIA GeForce GTX 1050 with Max-Q Design, 2 GB video ram

 

{Moderator note: Edited the thread title}

TOPICS
Crash or freeze, Performance

Views

102

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Nov 08, 2019 0
Adobe Employee ,
Aug 25, 2020

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Hi there,

 

We're sorry for the freezing issue. Turn off the home screen from the Photoshop preferences and check if that helps to resolve freezing issue at the startup. Go to Photoshop > Preferences > General > Uncheck the option "Auto show the home screen" and restart Photoshop.

 

If the above step doesn't help then, enable the "Legacy Compositing" from Photoshop preferences. Go to Photoshop > Preferences > Performance tab > Enable "Legacy Compositing" and restart Photoshop.

 

Let us know if that helps.

Thanks,

Mohit

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