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Photoshop 21.2 continues to crash when using Burn and Brush tools on macOS 10.15.4

New Here ,
Jun 27, 2020

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Alright, this has been a constant issue. My OS is macOS Catalina v10.15.4 and 21.2 in Photoshop.

Photoshop 20 closes as soon as I use any brush, burn tool, etc. Honestly, it doesn't matter what tool it crashes. This has been ongoing for 6+ months. Thankfully the ps19 works perfectly, as 20 should... but here we are with zero insight as to fix these issues.

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Crash or freeze

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Photoshop 21.2 continues to crash when using Burn and Brush tools on macOS 10.15.4

New Here ,
Jun 27, 2020

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Alright, this has been a constant issue. My OS is macOS Catalina v10.15.4 and 21.2 in Photoshop.

Photoshop 20 closes as soon as I use any brush, burn tool, etc. Honestly, it doesn't matter what tool it crashes. This has been ongoing for 6+ months. Thankfully the ps19 works perfectly, as 20 should... but here we are with zero insight as to fix these issues.

Topics

Crash or freeze

Views

59

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jun 29, 2020

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Hi there, 

 

Sorry that Photoshop 21.2 on macOS Catalina is crashing while using  some tools like Brush and Burn.

 

Does the problem occurs while working with a specific file? Have you submitted the crash reports as described in this article: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

 

Would you mind unchecking the option "Legacy Compositing" under the Preferences> Performance menu and let us know if that helps? 

mnn.jpg

 

Thanks,

Akash

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