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Photoshop 21.2 crashes on launch with 7z sfx error on Windows 10

New Here ,
Oct 01, 2020

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When I launch photoshop on my machine, photoshop comes up with an error.

I'm running windows 10 home on a rtx 2080fe an i79700k, and 32 gigs of ram.

This is photoshop 2020 21.2

 

Capterrrure.PNG

 

 

 

---------------------------
7z SFX: error
---------------------------
Application error:

Exception code:
	0x4001000a
Address:
	0x0f323acc
Exception data:
	0x0000000000000093
	0x00007FF8C7ABB050
	0x0000000000000093
	0x000000000060E200

 

 

 

{Thread title edited by moderator}

TOPICS
Crash or freeze, Problem or error, Windows

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Photoshop 21.2 crashes on launch with 7z sfx error on Windows 10

New Here ,
Oct 01, 2020

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When I launch photoshop on my machine, photoshop comes up with an error.

I'm running windows 10 home on a rtx 2080fe an i79700k, and 32 gigs of ram.

This is photoshop 2020 21.2

 

Capterrrure.PNG

 

 

 

---------------------------
7z SFX: error
---------------------------
Application error:

Exception code:
	0x4001000a
Address:
	0x0f323acc
Exception data:
	0x0000000000000093
	0x00007FF8C7ABB050
	0x0000000000000093
	0x000000000060E200

 

 

 

{Thread title edited by moderator}

TOPICS
Crash or freeze, Problem or error, Windows

Views

183

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Oct 01, 2020 0
Adobe Employee ,
Oct 01, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. Please ensure you have all Windows updates installed on the computer. Also, you can try updating Photohsop to the latest version (21.2.4) to check if that helps.

 

Are you able to run the application if you try launching it as an administrator?

 

Regards,

Nikunj

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Oct 01, 2020 0
New Here ,
Oct 02, 2020

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No, it doesn't seem to work.

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Oct 02, 2020 0
New Here ,
Oct 02, 2020

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Nevermind, now it does. Looks like i had to redownload the installer

 

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Oct 02, 2020 0
nikunj.m LATEST
Adobe Employee ,
Oct 05, 2020

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Thanks for the update! Please feel free to reach out if you need assistance with anything related to the apps.

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Oct 05, 2020 0