Photoshop 22.1.0 crashing

Dec 08, 2020

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Hello,

I've got the same problem on a Mac Pro 2019 and Catalina.

The app crashes since the update this morning.

I have reset cash, reset preferences, disabled Graphic processor and even unintall/install photoshop -> same issu since i have updated photoshop 22.1.0

 

I need to work !!

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Photoshop 22.1.0 crashing

Dec 08, 2020

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Hello,

I've got the same problem on a Mac Pro 2019 and Catalina.

The app crashes since the update this morning.

I have reset cash, reset preferences, disabled Graphic processor and even unintall/install photoshop -> same issu since i have updated photoshop 22.1.0

 

I need to work !!

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Bug, Mac, Problem or error

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1.2K

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Dec 08, 2020 0
Enthusiast ,
Dec 08, 2020

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well i had issues too. i spend 2 hours with a incompetent adobe support employee on the chat.

 

then i decided to say /%%/.. and deleted photoshop, cleaned all PS folders.... and installed it fresh.

should have done that from the start. would saved me some time.

it´s a pain to install all plugs, brushes etc again but i need a working PS today.

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Dec 08, 2020 0
Dec 08, 2020

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I'have uninstalled PS from Creative Cloud, deleted preferences and installed a fresh version. Same problem !

If i launch PS and do nothing the app doesn't crash but when I try to work a few seconds...

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Dec 08, 2020 0
Enthusiast ,
Dec 08, 2020

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i have cleaned all PS folders too. 

just uninstalling leaves traces and that produced issues for me before.

so i clean all folders belonging to PS manually now.

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Dec 08, 2020 0
Adobe Community Professional ,
Dec 08, 2020

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Did you run the CC cleaner tool afer uninstalling? That removes the "traces".

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Dec 08, 2020 1
Enthusiast ,
Dec 08, 2020

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the cc cleaner tool destroyed other adobe apps in the past.

i may use it when i want to get rid of all things adobe..... but not when uninstalling just one app.

 

as i have to use PS and other adobe apps for 22 years now im pretty confident doing it manually.

 

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Dec 08, 2020 0
Dec 08, 2020

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Thaank's for you help. I use Adobe apps for 28 years but and now it's me who lose mind 😉

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Dec 08, 2020 0
Dec 08, 2020

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Could you list all the folders/paths that need deleting please? I'm sure a lot more people will be looking for that information when reinstalling the app. Thanks!

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Dec 08, 2020 0
Dec 08, 2020

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I think you should try reinstalling the software again I hope it helps 🙂

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Dec 08, 2020 0
Dec 08, 2020

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I have a same problem... Downgrade to 22.0.1...

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Dec 08, 2020 3
Dec 08, 2020

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YES! Me Too. No Solution. Just Downgrade to 22.0.1...Work Fine

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Dec 08, 2020 1
Dec 09, 2020

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How did you downgrade?

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Dec 09, 2020 0
Dec 10, 2020

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Open Creative Cloud -> go to All Apps -> Click 3 dots (...) next to Photoshop 'Open' button -> Other versions -> Install 22.0.1 or previous versions.

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Dec 10, 2020 1
Dec 16, 2020

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Thank you. Downgrade to 22.0 works. 

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Dec 16, 2020 0
Dec 31, 2020

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PLEASE Adobe??!!! Please, I do not want even 1 new feature in the next year. I just want Photoshop and Lightroom Classic to work correctly and faster. PLEASE spend the next year, or however long it takes, to make your products reliable for those of us who rely on them.

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Dec 31, 2020 1
Jan 02, 2021

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Same here! This is driving me mad!!!

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Jan 02, 2021 0