Photoshop 22.1.1 auto closes after being inactive

New Here ,
Feb 01, 2021 Feb 01, 2021

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If I leave a document open in Photoshop for more than an hour or so, such as if I leave for lunch or have it open overnight, PS gives me a 'Do you want to save your changes before closing' dialog when I go back to it and then it immediately closes and makes me log in again. I have an active subscription and am running the version 22.1.1 release. Is there a way to make sure it doesn't, ya know, close before I'm ready to close it?

 

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Crash or freeze, Problem or error, Windows

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Adobe Employee ,
Feb 05, 2021 Feb 05, 2021

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Hi there,

Sorry to hear that Photoshop auto closes, it is not typical behavior. Does the computer go to sleep or shutdown after Photoshop closes?

Also, which operating system are you using? Have you tried reinstalling Photoshop and see if that helps?

Please check if there are any driver updates available for the Graphics card. 

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Regards,
Sahil

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New Here ,
Mar 07, 2021 Mar 07, 2021

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It does not do anything after PS closes and I'm on Windows. I'll try reinstalling it and updating when a new version comes out. It hasn't been happening as frequently, but I'll report back if I find any info that could be relavent. 

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