Photoshop 22.11 Artboard, export as error: "An unknown error occurred".

New Here ,
Jan 30, 2021 Jan 30, 2021

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I try to export an arboard and I get this error.

 

Thank you!

 

macOSCatalina 10.15.7
Photoshop 22.11

 

TOPICS
Crash or freeze, Import and export, Mac, Problem or error

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Adobe Employee ,
Feb 05, 2021 Feb 05, 2021

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Hi there,

Welcome to the community!


Sorry to hear about the unknown error. Could you try reinstalling Photoshop and see if that helps?

If that doesn't help, then you. may try resetting the preferences of Photoshop: 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

Regards,
Sahil

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New Here ,
Feb 05, 2021 Feb 05, 2021

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Hello,

 

Thanks. I tried

 

1. Reinstalling. It did not solved the problem.

2. Resetting preferrences. Same error.

(An unknown Error occured. Error at Object.setUnhandledError (file:///Applications... ) etc.

 

3. What worked as a workaround was flattening all the layers on a separate arboard and exported that one. Not really a solution, but when the client is waiting, it's an option.

 

Thanks!

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