- On Windows, a GPU with DirectX 12 support and 2 GB of GPU memory
- On macOS, a GPU with Metal Support and 2 GB of GPU memory
Hi guys, I updated my Adobe cloud and all the softwares.
ONLY with Photoshop happens that the RAM gets 100% used and Photoshop crashes. I can use Illustrator normally.
Intel Graphics HD
PS 2021 has new requitements for CPU, Operating System and GPU and the are known Issues in PS 2021
|Processor||Intel® or AMD processor with 64-bit support; 2 GHz or faster processor with SSE 4.2 or later|
|Operating system||Windows 10 (64-bit) version 1809 or later; LTSC versions are not supported|
|RAM||8 GB||16 GB or more|
|See the Photoshop graphics processor (GPU) card FAQ
|Monitor resolution||1280 x 800 display at 100% UI scaling||1920 x 1080 display or greater at 100% UI scaling|
|Hard disk space||
4 GB of available hard-disk space; additional space is required for installation
|4 GB of available hard-disk space; additional space is required for installation
|Internet||Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services †|
My Nvidia Quadro K2200 fall short of the Banchmark requirement of 2000 iy 1500. How does your Intel GPU stack up poorly I'll bet.
If your using an older graphics card or driver, GPU functionality in Photoshop may be limited or not supported.
Generally, consider using GPUs with an Average Ops/Sec of 2000 or higher on PassMark's GPU Computer Benchmark Chart.
How can I know about my graphic processor and if it is compatible with the Directx12?
I just had a similar experience. After updating to 22.2, Photoshop used up 97% of my 32GB RAM, crashed, took Slack and Teams with it and my screen went black forcing me to reboot.
After going back to version 2.1 everything is back to normal.
Nvidia GeForce RTX 2070
How can I downgrade the version? Only with Photoshop?
Open the Creative Cloud app, find Photoshop and click the three little dots. From there you can find older version and install them. You don't need to uninstall the current version, it's possible to have multiple versions installed at the same time.
See my attached image, it's in swedish but I'm pretty sure the placements are the same 🙂
I hope this helps.
To whchi version did you downgrade it?
When (not if) something is wrong with the latest uppdate of Photoshop, I always go one version back or to the version that worked without any glitches and bugs.
Same experience here. I am now back at the previous version and everything is fine again, no more crashes.
I just now also tried Photoshop 22.3 but I experience the same problem as with 22.2. I can't use this version either. It crashes the whole time.
I too am having the same issues all requirments have been met by my hardware and yet still the problme persists. this happened to me overnight on previous 2021 version and now on this version too. going to need to look at my subscription. does anyone have a link to make complaints about this to Adobe? its really anoying when it works one day then the next you lose hours looking at a fix. currently rolling back to the 2020 version.
Are you certain your video driver/cards are compatible with the new requirements for GPU?
Can you give more details on your issue?
Processor: Intel Core i5-2320 3.00GHz
Intel HD Graphics
24 Gb RAM
The issue happens only with Photoshop.
What would happen or affect if I downgrade the Photoshop version to an older one?
What is your specific Intel graphics card?
Intel graphics means integrated in the CPU and thats a DX10 limited chip. The easy work around for that is a dedicated graphics card. The only problem is good luck finding any good cheap DX12 capable cards outside of the used market.
HD i5 2320 is a specific version of the Intel HD 2000 Graphics that comes with the CPU 'Core i5-2320 3.0GHz'. It uses the CPU's Level 3 Cache (up to 6 MB, in this case) + part of the RAM installed on the system up to a maximum of approximately 1.7GB for Vista/7 and 1 GB for XP. The Memory controller supports DDR3-1066 and DDR3-1333 and the Dynamic Frequency Technology of the processor can over-clock the graphics card clock from 850MHz to 1100MHz. Nevertheless it's still an integrated GPU with shared memory so its performance is very limited.