Photoshop 22.2 on macOS has crashed unexpectedly

New Here ,
Feb 24, 2021 Feb 24, 2021

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this sing appears to me since i´ve downloaded photoshop in my computer, i can´t open it. i´ve tried everything, and it still appears.

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Crash or freeze, Mac, Problem or error

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Adobe Employee ,
Feb 24, 2021 Feb 24, 2021

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Hi there,

 

Sorry that Photoshop keeps crashing on your computer with an error message "Photoshop crashed unexpectedly".

 

Which version of Photoshop are you using and what is your computer's OS?

 

If you perform all the steps and you still encounter a crash, be sure to submit all crash reports. If you submit a crash report for a known issue to Adobe with your email address, we can email you a solution for correcting the problem. See Interpret a Photoshop crash report.

 

Thanks,

Akash

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New Here ,
Feb 27, 2021 Feb 27, 2021

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hi akash,

the version of photoshop that i´ve been using is the last one 22.2. i´ve
already sent crash reports several times and they still haven´t fixed my
problem.

thanks,
mora

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Adobe Employee ,
Mar 01, 2021 Mar 01, 2021

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Thanks for the update Mora.

 

Would you mind clarify a few things?

 

Does Photoshop completely crash out right after launch it or do you have to force quit and then it errors out?

 

It may help if we could see your Photoshop System Info. Launch Photoshop (if it succeeds), and select Help >System Info...and copy/paste the text in a reply.

 

Thanks,

Akash

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