Photoshop 22.3.0 freezes on launch on Macbook with M1 Chip and Big Sur OS

New Here ,
Mar 28, 2021 Mar 28, 2021

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Photoshop 22.3.0 freezes on launch.  I am using a new MacBook with the M1 chip and the Big Sur OS 11.2.3.  The splash screen shows "Adding extension...MMX Core Routines" and then is hung up at that point.

 

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Crash or freeze

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Adobe Community Professional ,
Mar 28, 2021 Mar 28, 2021

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Hi!

Here is a help doc that addresses the issue of the M1 chip and Big Sur: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html

Let us know if this answers your question or if we can be of further help.

Michelle

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New Here ,
Mar 29, 2021 Mar 29, 2021

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Hello Michelle, I created new administrator account. Rebooted the MacBook using new administrator and then tried opening Photoshop. Continues freezing at flash screen.

Sent from my iPhone

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New Here ,
Apr 08, 2021 Apr 08, 2021

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I'm in the same boat with my new M1 chipped mac book pro with Big Sur 11.2.3.  This is not an isolated incident

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